weCleanGarages.comReviews of wecleangarages.com

This business is a scam, please do not fall for it. They will take your money upfront, keep postponing and then will never show up. Ultimately, we were told we will get a refund but we never got it and had to fight with our bank over it. Also, after all of the above this business had the audacity to reach out and ask us for a review, so here it is otherwise I had no intent of wasting any more of my time with this business.

I find it real funny how I received and email asking how was the service that I have never received nor received a refund for 🙄. yall robbed me out of damn near $800 and didn’t have the decency to even resolved it. So fortunately, I would never recommend this company to anyone and social media would be aware as well. Sadly I was willing to work with this company but they kept BSn me and canceling my appointment. And finally Solomon reached out to me directly saying I would get a refund and a refund was NEVER RECEIVED and the emailed me some phony refund receipt that did not hold up with my bank. Do not USE I REPEAT DO NOT USE!!!

Worst communication of a company I have ever experienced. I ended up cancelling before they even did the work.

Unfortunately, communication was horrible. I called the first time and got them on the phone right away. They helped me get set up. I had requested some dates for 2 weeks out. I heard nothing back except my receipt from Amazon pay. Nothing about if my dates were accepted or anything. After 2 weeks I tried calling and leaving messages. I called 4 different numbers and got no answer. I read elsewhere that this could be a scam. I called my credit card company and asked them to stop payment. About 2 days later I get a mail with instructions and a date that I had not even requested. I replied and told them what I had done and why. That was the end of it. No phone call nothing. Very poor experience.

HORRIBLE JOB! Garage was dirtier than before - all he does is use a blower that blows all the dirt and debris around. Demands cash and leaves with no receipt.

I worked with Solomon Peterson to schedule the date (May 20, 2024) for my garage cleanup. I paid $889.00 in advance. They did not show up or call to cancel on the scheduled day. I call Solomon and he tried to blame it on the date I scheduled but I reminded he that I worked with him on the date. I asked for a refund and was told it would take 30 days (June 19, 2024). Long story short, I inquired about the refund, and received an email from Solomon that I should deal with my bank for a refund. But my bank paid him. I guess I am one of those individuals on Social Security who got scammed. I learned that you can't trust companies or contractors. I'm going to keep trying to get my money back and will continue posting every month. Buyers beware and SENIORS stay clear of this company. I do take some comfort in believing that Solomon will have to answer to a higher power for scamming people. (Look for my August update) 7/1/2024 You may commit something, but it is not related to providing excellent service and maintaining your customers' trust. I just checked my bank account and you have NOT returned my money. Now you can add being a liar to being a scammer. Shame on you. Update: Monday, July 8, 2024 - Still have NOT received a refund. Update: Tuesday, July 9, 2024 - I won't be bullied for trying to recover what is rightfully mine.

I am extremely disappointed with the way WeCleanGarages.com, particularly its owner Solomon Petersen, conducts business. We had been engaging their services for several months, and it was all sunshine and rainbows until Solomon decided to cease our business relationship. What followed was a nightmare of unprofessionalism and irresponsibility. The crux of the issue lies in an outstanding invoice of less than $500, which has been pending since May. Initially, Solomon gave us his word that the payment would be made within 30 days. However, as soon as that deadline came and went, he conveniently vanished from our communications. When we reached out for an update, he had the audacity to request more time to settle the invoice, citing various excuses that seemed to be pulled out of thin air. Months dragged on, and every time we inquired about the payment, Solomon Petersen had a new excuse ready. His latest excuse is the most absurd yet – he wants to pay the invoice "little by little." Little by little? Are we running a charity here? This kind of behavior is absolutely unacceptable from an established company, and it raises serious questions about their integrity and commitment to fulfilling their financial obligations. To add insult to injury, we have attached screenshots of our conversations as evidence of this fiasco. These screenshots clearly illustrate Solomon's broken promises and evasive tactics. It's astonishing that a business owner would resort to such unprofessionalism and disrespect towards their clients. In conclusion, I would strongly advise anyone considering doing business with WeCleanGarages.com or Solomon Petersen to think twice. If this is how they treat their clients and their financial responsibilities, it speaks volumes about their overall business ethics. Our experience with WeCleanGarages.com has been nothing short of a nightmare.

Our negative experience with this business clearly is not a one-time occurrence or mishap, but rather a pattern of behavior. I WILL BE TAKING LEGAL ACTION AND ENCOURAGE ALL OTHERS who have had a similar experience with their refund TO REACH OUT TO ME, so that I can have my attorney contact you directly. I hope that the owner, Mr. Solomon Petersen, does not try to libel my name or discredit my claim as he has attempted to do to other customers who have left their reviews. I have included screenshots of my written communication exchanges with WeCleanGarages.com on my Google Review (this platform does not offer that feature) for full transparency and to avoid possible false statements that they may make in response to this review. I originally had contracted this service (the $299.00 package) on 01/30/2023 as a birthday gift and surprise for my husband. A positive thought and good intention has now been turned into a nightmare. The horrible experience already started with scheduling, which lacked professionalism, responsiveness, timeliness, and consistency. Once it was confirmed that they would come on 02/18/2023 between 9AM-1PM, I received a call and text message on 02/17/2023 informing us that they "wouldn't be able to do the job this weekend" and that they would have to reschedule for some time in April! I cancelled the service and asked for a refund on 02/17/2023 and was told that I would be receiving it within a week/5 business days. As you can see in the screenshots attached to this review, I did not receive the refund in the quoted timeframe and was then newly quoted that "the refund will be finished by the end of the month" of March. Then in April I was again quoted a new time frame stating that "before April is over you will have it back." which needless to say did not happen. On 05/02/2023 I was told that they would commit to "begin payment back today via CashApp until the balance is paid in full", which once again is a commitment that they have not kept. We received a CashApp payment of $50 on 05/02/2023, and a payment of $20 on 05/15/2023. No other payments have been received to this date and they have been dragging the refund out since February 2023. As you can see, we have been more than patient and understanding with this company. We have given them ample opportunities to make this right. I informed WeCleanGarages.com on 05/15/2023 that I was giving them until 05/19/2023 by end of business day to refund the remaining $229.00 or I will be pursuing legal action. Payment has not been remitted. I should have done my research about this company beforehand, because I would have read so many reviews of other customers sharing similar experiences and reporting how months/years later they still have not received their money back. I hope that my review serves as a cautionary tale to others who read it, so that they do not have to go through this horrible experience too.