WebStartsReviews of webstarts.com

I love WebStarts! I designed my business website on WebStarts about 5 years ago and have absolutely no regrets...not one! I have seen some of my business friends struggle with other platforms and then choose to pay thousands because they could not figure it out. WebStarts is simple to use and creates professional looking websites depending on your time, effort and creative ability. For me, I enjoy knowing my site is my site, I can change things, add to or take away at anytime I want without having to contact a web designer and pay them a bundle for a few tweaks here and there. The customer service department is awesome and I love all of the video tutorials. My site ranks well and WebStarts is extremely affordable; they also streamline the process from beginning to end. I highly recommend WedStarts and the only thing I would like to see added is maybe a weekly blog on SEO tips.

I have always been served well with WebStarts. Today I needed to get some help with a billing issue and some tech support and right away my call was answered by a very friendly support tech named Tim Barger. He was dynamic and very happy to help. He also answered some other questions about my website maintenance that I had. I am very satisfied with the help I received today. I am writing this review because very often when searching for a service such as a hosting provider, we search for and read reviews, but only end up on the negative ones. Often, happy clients don't write reviews because we are too busy being happy. That being said, I decided to put in a good word for an excellent company that has always offered excellent products and service for its customers. If you are looking for a web hosting and site building provider, you will be happy with WebStarts. I certainly am.

I have been on and had more than 13 years experience with other web site builders such as Go Daddy and Enom and this one outdoes them all! Easy to work, always there to help by email and phone. Top notch all around

Great company to work with!

I have had Webstarts for a few years now and never quite developed my site until recently, when my business needs changed. I adopted one of Webstarts' templates and spent 2 days adding my content until I ran into a glitch and lost all my input. Granted, I am NOT an expert in web design nor do I plan on becoming one. I was so frustrated with Webstarts that I sent an email asking to terminate my relationship with them. For me and my skill level, the site was not friendly and I needed something quick. Spoke with Customer Support. I've always felt the service was rude, demeaning and unprofessional but I've endured it because eventually the problem was fixed to my relief. I cringed when I had to contact customer support. Several times the representative replicated my Microsoft Office Email onto his own computer to 'test' things and then promised to delete it later. I wanted to trust, but it just felt creepy. I felt like a hostage calling customer support at Webstarts. Nearly every call for assistance, I was told, "You just don't know what you're doing." What business says that to a customer? And, "Haven't I helped you out in the past?" Once I advised I was discontinuing my account with Webstarts, the conversation changed to a very personal and vindictive direction. "Stop talking and let me help you." As soon as I hung up on the support representative, my e-mail was terminated. Poof, crippled. Just like that. No directions as to how to disconnect gracefully. Nothing. I have now been held hostage for a week without a website or my business e-mail. Instead, using another mail account, I received emails from another person at Webstarts, who had NO idea what transpired assuring me of a "miscommunication" and wanting to invoice me to bring my email back up again, and since it was the weekend, couldn't be expected to "get back to me in a timely manner." Again, I was made to feel as if Webstarts had done me a favor all along. I have incurred damaged and lost business as a result of the representatives spiteful actions. I am dead in the water over this company's cruel, unnecessary and vindictive actions. So, be warned people, this has been anything BUT a respectful, professional, helpful and fulfilling business relationship. I feel as if I've been professionally punched. On a further note (I've had to revise this posting several times to protect the guilty), the owner of Webstarts DID contact me on Sunday night and I felt he was sincere in trying to repair the damage. I felt there was way too much time spent trying to find out who said or did what and not enough time acknowledging the unnecessary harm to a long-standing customer.

Have been a professional web designer for years. During that time I have hosted no frill sites to robust professional designer-intensive sites. Once hosting companies started to offer embedded online web page design, I immediately searched for the simplest, most intuitive, reasonable-priced site for my clients. Now-a-days, more and more companies are looking for an online presence that they can integrate easily with Face-book, mobile devices, and digital newsletters. I found Webstarts to be the best so far. They are reasonably priced and their customer support group is very attentive. Now I can design initial sites for my clients and easily train their dept. staff to update information. Understand that if you're looking to use professional design software like Dreamweaver you don't need it here - only a personal photo manipulation software is all you need. So if you are looking for high-end, slick looking inter-active sites with many bells and whistles - you won't find it here. But if you're looking to build an inexpensive, high-quality, web presence limited only by your creative imagination, use Webstarts.

I have used them a few times as a way to share pictures with people of certain event. It's wysiwyg interface should be pretty easy for someone with basic social media skills to adapt to. I can't say how well they are at services beyond that though. The emails from them were coming so often and always with subject lines that imply there is something urgent about the page and its mainly another email trying to get you to upgrade. I don't understand how a company feels this is a smart way to get someone to upgrade. I was obviously using the my free space and they were seeing traffic going there. Its far better to give your customer some space and maybe share other ways I might benefit more. Being a nag only is going to force a customer to create a filter that sends all emails from them to the junk folder. One day maybe companies will learn that once upon a time customer service was not just another way to possibly make a sale.

I have never encountered a program and templates so incredibly user-friendly. I am confident that someone could walk into WebStarts with zero knowledge of web construction and have a decently beautiful and efficient site up and running in a matter of days.  The options here start with a free basic site and transcend to different monthly costs and privileges based on one's preferences. I wanted a basic storefront that showcases products, allows for an order request form, has an "about" rationale, and links to all other places we're kicking around on the web. Therefore, I bought their most basic plan at about $58 for the year. I have to give WebStarts major kudos, too, for their customer service. In comparison to another *ahem* popular unnamed web development service, any issues are resolved immediately, and then followed up with an additional email to ensure satisfaction.