Website DezkReviews of websitedezk.com

Do not and I repeat DO NOT use the company called WEBSITEDEZK.com. This company is a company that defrauded me of my money. First, they asked for $2,000 to do the development on my website and then later they informed me to have the capabilities I wanted I had to have them host the website. This was a further $1,200 for a 2-year period. The contract that I signed with them stipulated that if I was not happy with the website development, I could cancel it at any time before delivery of the product and would be refunded fully. There were many communication issues and delivery issues. I tried to assist the communication issues by creating complete layout documents, but things were still not going the way that I needed them to go. I got really tired of this. In total this was over a 2-months period. My time and loss of money was getting to me, and I decided I should just try to get the website done another way. I then told them that I wanted to terminate the process because the communication was a major issue. They then directed me to the owner/manager (I believe his name is Chris Jorden. At least that is the name he gave). This guy then when through a whole intimidation tactic on the phone basically telling me that I have to take his trying to fix whatever issues I had with the process to get whole, but that I was not getting my money back. These really hurt me financially. I then asked for my money back for the hosting since the website never went live and was not hosted. He then furthered the intimidation tactic and told me that I could only get $900 back and that I had to acknowledge a document saying that I would take that. Also, he said I had to agree on this that day or I would get nothing. This involved a long argument on the phone. When I realized I would only get the $900, I filled out the email requesting this. They indicated I would get the money back in 10 – 15 working days. After 15 working days I contacted them to indicate that I had not received the funds yet. He told me he was checking on it. I got no call back from him. I called the next day and since then they are not taking any of my call. These are the names and the numbers that they gave during the process. I have included them just in case you got involved with them. Maybe you can still get out. Ross Miller (281-377-7842): Chris Jorden (281-697-7190) STILL NO WEBSITE!

NO!NO!NO! DON’T DO IT! Do not use these people Do not use these people. I have paid all their fees, the upfront, then twice more, Very frustrated and asked for a refund because their website says if you are not happy they will refund was told No because the site was up, when I said I hope not none of the issues I asked corrected, some could have resulted in BIG! Legal problems they said like what and fixed the “BIG” issue and said since it was live you can’t get a refund, How do you know if you are not told and cannot access the site unless they send you a link …We've messaged and called these folks.when they call back the person that calls back while sounds like English the accent is so strong I cannot understand what is being said, When I try to explain that I’m not criticizing but there is a language barrier, today I heard thank you and the guy jumped into his “sales spiel” again, Just last night, they're demanding more funds. we are still not satisfied with the professionalism nor the customer service given by this company. If they would refund our monies, we would remove our posting. We still cannot change the passwords to our website that they want control of. DO NOT USE THIS COMPANY Working with Website Dezk was a disappointment. The project manager's prolonged absence, coupled with the lack of communication, or clear communication and failure to meet my requirements, resulted in a subpar experience. The project manager was out of the office for an extended period early on due to personal reasons, which is understandable.Who takes his place? However, Website Dezk failed to provide adequate backup, leading to delays and missed deadlines. Supposedly the website finally went live only after considerable delay. Moreover, upon launch, I found that I was unable to edit my own blog posts, a feature I had expressly requested from the outset. The main Focus I requested is not available unless I pay $$$..Wait what have I paid for Despite bringing this issue to Website Dezk's attention several weeks ago, I have yet to receive a response or any resolution. This lack of communication and disrespect when I asked for the refund, further highlights the company's shortcomings. Overall, Website Dezk's performance fell far short of my expectations. My project suffered from delays, inadequate communication, and a failure to deliver on agreed-upon requirements. I hired another company that delivered what I needed in less than 10 days, with great results, they spoke English listened to what I said I needed, asked questions and, delivered, all for the 1st price they gave me, no surprises, Website Dezk keeps trying to come back to the well, the reason evidently why I’m not happy has nothing to do with the fact that I cannot achieve what we discussed up front! I obviously haven’t paid them enough yet, but I will not be paying for the Admin Panel is $1,250. I cannot recommend their services to anyone seeking a reliable and responsive website development partner. I started this unpleasant journey in Nov of 2023, as of May 8, 2024 still not happy, no available email options no control I guess next is BBB

Expensive but great quality.

We have hired them for a complete package of web and mobile app development. So far, they have created graphic designs, and those are really professional and according to our requirements. Hope they maintain the same professionalism while developing them.

I was initially a bit confused with the flow of the work however later the delivery justified the time they took.

Not much to say but yeah i have a cool functional website and they were like really good with their work.

Working with Website Dezk was a disappointment. The project manager's prolonged absence, coupled with the lack of communication and failure to meet my requirements, resulted in a subpar experience. The project manager was out of the office for an extended period early on due to personal reasons, which is understandable. However, Website Dezk failed to provide adequate backup, leading to delays and missed deadlines. Despite repeated calls to check on the project's status, the website finally went live only after considerable delay. Moreover, upon launch, I discovered that I was unable to edit my own blog posts, a feature I had expressly requested from the outset. Despite bringing this issue to Website Dezk's attention several weeks ago, I have yet to receive a response or any resolution. This lack of communication and disregard for my needs further highlights the company's shortcomings. Overall, Website Dezk's performance fell far short of my expectations. The project suffered from delays, inadequate communication, and a failure to deliver on agreed-upon requirements. I cannot recommend their services to anyone seeking a reliable and responsive website development partner.

I just signed up today but they have been great so far.