Website Design ValleyReviews of websitedesignvalley.com

If you see a good review, it's employees from the company leaving good reviews. BE WARNED!!!! Stay far far away. This company does nothing for you other than wanting payment for this that and the other. They hand you off to someone different on a weekly basis, no one has a clue what your project is about, also, everyone you work with suddenly has a family crisis, and vanishes. It took almost a year and a half and my website was done wrong, prices were posted wrong, products and colours posted to the website were wrong, but then they went live with it. Shipping was incorrect, ended up costing me more money. I asked to have the site turned over to me, and they took months to do that. Finally I get it back, everything removed from the site. Wordpress empty. Now the want 699.00 to remove my site from Google. AGAIN. STAY FAR FAR AWAY.

My copyrighted original article is illegally posted on a website they designed and/or are affiliated with and they put a copyright notice with their business name beneath my work. They will not respond to DMCA notices or messages sent through their website or e-mail address.

If I could give them a zero I would. It's been 15 months and my website is not working. It's been live for several months but no one is able to place an order. The customer service is TERRIBLE. I send emails quite often asking for updates and receive no reply. I have forwarded their requested information (shipping API, pos information, etc.) several times only to get, "Send it once more". They even swore at me in an email as he thought I didn't know what I was talking about only to find out, one of his guys got the information. No apology was given. RUDE! Lately, the only time I hear from them is when they are trying to sell me something. I have spent several thousands of dollars on something I was told would take a couple months. I thought I was working with a guy in BC but once he signed me up my files were sent to the states. I am soooo dissapointed.

Despite agreeing in writing to the price, work scope, and deadlines, the company claimed three months later that our business was not worth the agreed-upon price, disregarding our contractual agreement. Website Design Valley agreed to create a staging website utilizing the clients themes content, images, videos, logos, hosting, WordPress, Elementor, and other existing licensed platforms. It is imperative to note that they had no authority to remove the entire website from our platform while the project remained contractually uncompleted proceedings to offer a refund not received. This behavior raises serious questions about business character and integrity. Accountability is paramount in any professional relationship, and their actions suggest a troubling lack of commitment to fulfilling their contractual obligations. While there are some favorable ratings on this platform there are multiple poor and disturbing ratings across the internet about this company.

BEWARE !!!!! This company Krazy Design Labs, Web site design Valley, & 786 Services are all 1 company. THEY WILL SCAM YOU !!!! Trust me, they took me for alot of money, as well as TIME! Months & months they string me along promiseing dates that were NEVER hit. They also Promised me a refund which never came! BUYER BEWARE !!!! Also most importantly, THEY NOT HAVE offices where they say they do.. THESE PEOPLE are FRAUDS !!!! Do your research before moving forward with paying them any money, or you will be sorry .. Take my advise

They are absolutely horrible. They use fear and deceit tactics. They do not use contracts, have set pricing or offer any honest advisement on the legalities of website design. In fact, they do the opposite and tell you you must pay numerous additional fees to be compliant which is false. As a female, I was harassed by being called "love" to "good looking", to "if I was in my right mind" when I told them "no" I was yelled at and verbally abused. They made up reviews for my website that I had them remove. They tried to get me to sign a waiver that I would not sue them. They sent extortion based emails, calls, and texts stating that I must pay absorbent fees for false compliancy issues or faced being sued. They all but refused to give me the login information to my website then I found out they had used a third party website host without my permission. I had a time getting my website away from them. Just wish I could get my money away from them. I would venture to say that their best review are given by themselves based on all the dishonesty I experienced with them. Do not trust ANY positive reviews given for this business. Do your homework. They are dangerous and in no way represent the values, ethics, professionalism that you should expect and receive in a business dealing. They have an "F" rating with the Better Business Bureau.

I got in touch with Website Design Valley after putting a request on Bark.com for a website project. They reached out via phone and text, but I told them I was no longer interested. They kept texting me. I told them to stop texting me literally 7 times. They just kept responding. I have the entire text thread still. I'd tell them to "please stop texting me, thank you", but a few weeks later they'd text me again. A few instances of them playing the "Why? Why? Why?" game as well, which was particularly annoying. I'm pretty sure this is harassment. They outsource their call center to a foreign country and obviously either have bad sales communication checks and balances, and/or they just don't care about how pushy and annoying they are. 1/22/2025 EDIT: Website Design Valley just flagged this review to Trustpilot "for containing harmful or illegal content." A day later Trustpilot reviewed the case and kept my review online. I just got all the emails from Trustpilot. Website Design Valley appears to be trying to hide negative reviews by lying about what they contain. Big yuck.

DONT USE THIS COMPANY. This company got access to our Wordpress login under the guise of performing some minor website updates we'd requested and paid for. Then our website mysteriously went down, about a month after the work was completed. Our WP password had been changed, and our website was completely wiped clean with a fake Google alert page warning that our website was blocked for attempted social engineering activity. When we reached out to ask for the backup files, assuming it was an honest mistake -- website hacks happen, afterall -- they told us we could do a one time fee to purchase the backup files OR retrieve it ourselves from their servers and pay a maintenance fee to have it hosted with them. When I first updated my original 5 star review to 1 star on Thumbtack, I received a barrage of phone calls and texts and emails, each one more frantic and demanding, wanting to resolve the issue, talk about "what happened," and even threatening to delete the backup files. I do not and will not cooperate with someone trying to extort our company, so I didn't budge on the review and did not respond to the many contacts. Then they deleted their Thumbtack account -- where I originally hired them. My employees and I have also started getting bombarded with phishing scams on our personal cells and emails. If there was ever any doubt that they were behind the original hack, there isn't any longer. DO NOT use this company.