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WebMD (webmd.com) has 103 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Also known as
webmd.com
Website
webmd.com
Category
Media & Information
Listed on Five Star Index
2026
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Most recent review: October 2026.
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DO NOT TRUST THIS PRACTICE. After two years of consistent care, Dr. Kalvin Kapoor and his office abruptly abandoned me and canceled my medical appointment on the spot over an unauthorized financial charge. Dr. Kapoor is fully aware that I am currently experiencing homelessness and joblessness, yet his office chose to process an unauthorized $100 fee on my Cash App card without any signed card-on-file agreement or consent, completely stripping me of my survival funds.
When I questioned this unauthorized online charge, they weaponized my mental health care. They refused to let me complete my appointment and are actively withholding my essential psychiatric medication refills unless I pay a lump sum on an old balance—completely breaking a $10/month payment plan we explicitly agreed to two months prior.
Dr. Kapoor is refusing to issue an emergency 30-day bridge prescription, leaving a vulnerable patient facing dangerous medical withdrawal and acute psychiatric instability. This is severe patient abandonment and predatory billing. He treats patients like cash machines instead of human beings. I have filed formal complaints with the Florida Board of Medicine and the Florida Agency for Health Care Administration (AHCA). Avoid this incompetent, heartless practice at all costs.
JG
Jiji G.
Signed up for WebMD as a provider …
Signed up for WebMD as a provider expecting it would help grow my practice, but it has not helped me get one patient.The return on investment has been disappointing, and there is little transparency about how patients are matched or referred. At this point, it does not seem like a worthwhile platform for generating new patient leads.
I wish to give a -1 review.
RW
Raymond W.
Not very helpful
With they're "rules tou can't give an honest review, they should get rid of the woke Only reviews, maybe people will trust them....
MZ
Michael Z.
WedMD is one big pain …
WedMD is a scam who advertise junk through many sites from many foreign countries. I've tried to block them literally 100 times, they're too big, can't block them. They and Dr. Whoever are one big pain. I get 6 text a day.
SA
Sam
Multiple marketing calls to my practice…
Multiple marketing calls to my practice with scammy methods to navigate admin to get clinician on the phone. Schedule a meeting to talk to them. They never show or call. Waste of time and effort. Avoid at all costs.
EB
Ed B.
DR. MATTHEW DELUZIO, DO RUINED MY HEALTH
A 78-year old man, I was under Dr. Deluzio's "care" for over the last year. I was referred to him after a "suspicious" tiny node was found on my lung. Fear was used on me because I used to smoke. He said, "in my opinion you have lung cancer," a statement which he now denies: I have a witness. He recommended a risky biopsy which punctured my lung, resulting in the collapse of that lung two times. I was in Baystate Hospital in Springfield for nine days where I almost died twice. The biopsy found no cancer, and later the node disappeared altogether. As a result my breathing is irreversibly terrible, in spite of much hard work with rehab therapists, breathing and heart specialists, and serious heavy medicines. I was a world-class brass player (I have my own Wikipedia page, am on sixty-five famous albums, mostly as a featured soloist; and I regularly performed my compositions with my own world-class band). Now I am no longer able to play. I am sick, gasping for my life from even taking out the trash.
My first appointment with Deluzio was at his office in Springfield, but the following three were by telephone. He forgot all three. Indeed, when I was in hospital due to the biopsy gone wrong, he didn't even call for our phone appointment—not to mention come across the street in person. Upon my release from the hospital I called Deluzio's office for a make-up appointment and was told that I would have to wait several months. It was only because I appealed to his secretary's humanity that I got to reschedule the following week instead. He didn't care what he had done to me. And he lied: said that the hospital had called and canceled my appointment. But as Interim Chief, Division of Thoracic Surgery, Baystate Health, he is in charge. For the second and third appointments I had to call three times. It took over an hour and a half for his secretary to get him for the third. In all cases he lied, blaming others.
Deluzio is unprofessional in the arrogance of his assumption that the greater good of early diagnosis for the possible cure takes precedence over that of his patient's lifestyle. His creation of a life not worth living (some of his patients must wheel a 4' canister around with them), often takes precedence over the classic doctor's rule of "do no harm." The lung biopsy he promotes is extremely dangerous for a 78 year old, so risky that he had me sign a release—after scaring me of my impending death by lung cancer. In my case he said that I had been “just holding on." But nonetheless I WAS holding on, had a good, healthy lifestyle (going to the gym a couple of times a week and exercising and practicing my horn daily): I was able to perform on a wind instrument as a soloist on a truly world-class level and do my daily chores without difficulty. Now I am always tired, and I cannot even do normal chores without being doubled up struggling to breathe. I curse the day I ever entered Dr. Matthew Deluzio's office.
KK
KK
wouldn't accept a critical review of a…
wouldn't accept a critical review of a dr..not a reliable source of information. Just advertising camouflage as reviews.
VP
V P.
its a very poor site to review doctors…
its a very poor site to review doctors as anyone can place negative reviews or positive reviews based on multiple accounts. So anyone who is not under your care or anyone at all who do not like you who you ever known or any random AI or generated platform can use to degrade other profiles and boost up others, do not trust it. Please.