WebliumReviews of weblium.com

Response from WebliumSep 8, 2026

Thanks for sharing this, we'd like to clarify the timeline, since customers actually had a full month to purchase or renew a subscription at the old pricing before the change took effect, not four days. We understand it can feel that way if the notice didn't reach you clearly, and we're sorry if that was the case. On the pricing itself: on the global market we kept the same pricing for 7 years, so this wasn't a frequent or abrupt decision on our end, rising infrastructure costs made it necessary. If your site is affected, it would only be deactivated, not deleted. If you purchase a subscription, or if the site already had a subscription before, it won't be deleted, and you still have time to decide whether to renew it.

Response from WebliumSep 8, 2026

Thanks for sharing this, we'd like to clarify a few things. We introduced 2 new plans, and gave a full month for existing customers to purchase or renew a subscription at the old pricing before the change took effect. On the global market we kept the same pricing for 7 years, and in Ukraine the last price update was 4 years ago, so this wasn't a frequent or abrupt change on our end. On the sites specifically: if a site wasn't paid, it gets deactivated first, not deleted, deletion only happens later if it stays unpaid. If your site was already on a paid plan before, it's simply deactivated now, nothing has been deleted or needs to be rebuilt from scratch. You still have time to decide whether you want to keep it, and paying reactivates it as it was. We know price changes are never welcome news, and we're sorry this felt hostile, that really wasn't the intent. Rising infrastructure costs made this necessary on our side. If you'd like, please reach out to our support team with your account details so we can walk through the specifics of your site with you.

Response from WebliumOct 6, 2022

Hi, Alexander, yes, back on April 12, your site was blocked automatically. Now you can log into your account, we have not deleted them. When you log into your account, you see the reason why we blocked you - your account is registered in a terrorist country. We have decided to block all user accounts from the Russian Federation. Also, prior to the blocking, we sent out a warning mailing that you received. We checked in the system and saw that you opened this letter (read it and knew about the blocking). And you could copy the data you need in advance. Regarding your comments on the work of the site builder, we tried to remove the bugs as much as possible. Thanks for the pertinent comments. Your last request was more than a year ago - almost everything is working correctly. Upon request to email [email protected], we can remove you from the system so that you will no longer receive messages from us.

Response from WebliumSep 26, 2025

We’re very sorry to hear about your experience and understand how frustrating this situation must have been for you. Please know that Weblium takes security and compliance seriously. Our support team is always ready to investigate such cases and provide direct assistance to users. If you haven’t already, please don't hesitate to contact us at [email protected] so we can review your account and resolve the issue as quickly as possible.