WebEyeCareReviews of webeyecare.com

So I've ordered from WebEyeCare before without issue, but this time I noticed the package was tracking to a destination several thousand miles from me. Turns out, they were shipping the package to themselves. I spent a good amount of time calling/emailing to try to get it corrected, and rather than apologize or acknowledge the error, the response was basically, we've found it, it's now on route to you. I know it was an error because the packing slip didn't have my name, it was shipping to and from WebEyeCare (same return and ship to address). I specifically emailed back to ask what had happened and the customer service representative wouldn't comment. So I just felt like as a customer the service aspect was lacking, especially if I'm going to pay a processing fee and a shipping fee and you get it wrong, one of those should be refunded when you don't ship the order to me and I have to be the one to catch the error. I could be wrong. (Order 921651 placed on 10/12/2016 ). Thanks

Super fast turnaround time but processing fees are so expensive. My processing fee was A 1/3 of what I paid for the contacts alone.