WebEyeCareReviews of webeyecare.com

WebEyeCare was really easy to order. They shipped and got here pretty fast. The only complaint I had was when I was trying to upload my prescription, it wouldn't work so I had to email it to them. But emailing them was pretty painless and I'll called and got through right away and they confirmed they had recieved my email. This web site was the cheapest to order my contacts and I will order from them again!

In the end, I received my order. I found that communicating through email worked best to correct an issue with my order. I never got through to anyone on the phone. I tried their callback service and I did not receive a callback. I think things would have worked out fine if I had not needed to make a change to my order. Contacting WebEyeCare to make a change was hard.

Good experience. Accurate and on time. Order/shipping updates appreciated.

Difficulty getting order fulfilled but once spoke to customer service, very helpful & order received

Have used webeyecare multiple times throughout the years, and have always had a good experience. Customer service was great the one time I had an issue — issue was with my eyes as it turned out, not the contacts or the company, but they were very helpful. My only complaint is that on my most recent order, my Rx was not listed on the invoice as it has been in the past. So I had to hunt down my original Rx to figure out which contact belonged to which eye. Not a huge deal, but usually it’s on the invoice and that was helpful.

I had great service

Great prices for contacts. Great customer service as I had a small delay with the delivery but as soon as I contacted them they responded rather quickly. Got my contacts in no time.

I was extremely pleased with your prices and I received my order approximately two weeks after I placed it, which was okay. However, I had to contact customer service five times in order to find out the status of my order. I used email, live chat, and 3 phone calls before I got an answer. Otherwise, everything was great.