Jim M.
It's impossible to cancel the service
It's impossible to cancel the service. They keep charging. I have informed them 5 times so far with no luck. They don't even let you unlink your payment system.

Web Dynamics International is a leading digital marketing agency dedicated to empowering businesses worldwide to thrive in the online landscape.
Web Dynamics International (webdynamicsinternational.com) has 55 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent

Sales & Marketing · Phoenix, Arizona
Excellent
Showing 35 reviews with 1 star · Clear filters
Jim M.
It's impossible to cancel the service. They keep charging. I have informed them 5 times so far with no luck. They don't even let you unlink your payment system.
Katie G.
Worst rip off company and they steal your money after you cancel. WARNING DO NOT USE THIS COMPANY. I was IN HOSPITAL and had paused my account and they still took the money and would not refund it. That’s the lowest of low.
Emma
The worst ever scammers. Truly they are sales people that make promises delivering. Thank GodI paid via PayPal and raised a dispute and got refunded immediately. Total waste of time and broken promises. DO NOT TOUCH THESE GUYS total time waters !!
Evelyn C.
I signed up for their social media management service with the hope that they could help my company build a strong online presence. They made a lot of promises in the beginning, assuring me that they had the skills, creativity, and strategy needed to handle my business’ social media accounts. Unfortunately, everything turned out to be the opposite of what they guaranteed. The quality of their work is very poor. The content they post is generic, repetitive, and lacks real strategy. Instead of customized campaigns that would fit my business goals, they delivered low-effort content that showed no creativity or understanding of my brand. Engagement was almost nonexistent, and they failed to provide proper reporting or proof of results. Whenever I raised concerns, I was met with excuses rather than real solutions. What makes things even worse is how they handle billing and cancellation. This company operates like a scam. They will tell you that your plan has been canceled, but then, a month later, you’ll see another charge on your bill. They keep deducting money again and again without authorization. To make it worse, after charging you, they suddenly send another batch of content postings — even though you didn’t ask for it anymore. Also, I found out that they’re only making their graphics through Canva, which was very disappointing. I initially thought they were producing high-quality, original content, but it turns out they were just reusing Canva templates over and over. It felt lazy, unprofessional, and not worth the amount they charge. On top of all this, I also heard directly from one of their employees that the company fires people without any warning or explanation. That only adds to the picture of how unprofessional and unethical they are — not just with clients, but also with their own staff. Overall, this company has shown poor service, poor communication, and very questionable business practices. Their SMM service is not worth the money, and the way they continue to charge clients after cancellation feels like scamming. I would strongly warn other business owners: do not trust this company with your time, money, or social media presence.
Ronald L.
I would give all negative stars if I could. These people have no integrity. I ordered in April the $65.00 system advertised on FB with a 100% money back guarantee. I listened to the pitch for upsells and determined at that time their product would not align with my companies services. My sales person was Joe Soza and i asked for the refund immediately at the end of our meeting and he agreed to process it. I had forgotten about it until the following month when I saw another charge for $65.00 from their company. I called Soza and emailed him about what I thought was an oversight on their part and didn't get a call or email back. I was persistent and did get him on the phone accidently as I used a different phone and he said oh, yeah, I will get in touch with customer service yadda yadda. I got a call on Memorial day from Customer Service and she told me that even though it is 100% refundable I did agree at sign up to the monthly recurring payment. WHAT? That made no sense Itold her and she said she would process the the refund for the two payments. I finally had a third charge show u on my credit card statement. No one is returning calls, emails or response to my reviews on FB. I know, cancel the credit card, however it is more trouble than it is worth to cancel the card because to many vendors are on that card. That being said this company again, has no integrity nor do any of the people that work there.
Ajay Kumar S.
Pathetic service is under statement, they are thieves , take out money from your card without permission and authorisation , and save the card in their database who knows where they will use or sell the details . In fact there should be option of 0 Star .
Herbie A.
I asked for my money back of $200 and a lady there said that's on a 'different' program, not this one. I said I want this month to be the last because I hadn't sold any of my book of Terminal Timeline. She said their program of posting three times a week for $75 per month is not designed to make money. I expected too much for $75. The program that makes money cost $400 per month. Here is a cut and paste to my email... Hi Herb, Thanks for your message. Just to clarify the current service is social media management, which helps build your brand, online presence over time and conversion opportunities when traffic is high enough. It doesn’t come with a money-back guarantee. "That guarantee is only offered with our lead generation package, which focuses directly on driving sales and starts at $500–$1000/month. Since your page is still new and we’ve only been posting for a month, it usually takes more time to gain traction but if you're interested in switching to the sales-focused plan, let me know and I can get you the details." There you go. Beware.
Richard M.
I am deeply disappointed, yet relieved to discover the company's poor and low grade customer service. Initially, I believed the service representative, Sal Calderon, might have had an isolate incident. However, the last appointment he made without a call confirmed everything I needed to know about this company and its employees. There is no communicative phone lines or if there it is disguise to make you believe that they are so busy to the point they can't pick up the call and so that you have to leave a message for a call back, scam anybody! Their communication is unprofessional and childish. I wouldn't trust this company with my credit card information to enter into a short and/or long term relationship with them. Spoiler alert Web Dynamic, you are asking serious company for their business, you need to take this commitment seriously. Stay away people!