Web Design OrchidReviews of webdesignorchid.com

**$18,330 paid — no completed project** I hired Web Design Orchid to purchase a domain and build a web application. I paid a total of **$18,330**, but I still have neither the completed web app nor a satisfactory resolution. The owner has stopped responding to my calls and emails. I have kept all payment records and communications and am now pursuing legal action to recover my money. Based on my experience, **I strongly recommend staying away from Web Design Orchid.**

I had a very disappointing experience with a company operating under the name Web Design Orchid/Crisp Technologies LLC I paid them to create a website for my business, but they never fulfilled the contract and never gave me possession of the website or the source files that I paid for. Despite making payments and waiting for the project to be completed, I was never given full control or delivery of the website. Throughout the process, several individuals from the company — Samuel, Ray, Justin Lee, Alex, and Chris — repeatedly assured me that I would receive the files and that the project would be completed. Unfortunately, those promises were never honored. When I attempted to verify the business location they provided, the address appeared to lead to an apartment building rather than a legitimate business office. When I brought this concern to their attention and requested clarification and delivery of the files I paid for, communication stopped and they completely ghosted me. I made numerous attempts to resolve this matter and simply obtain the website and files that I paid for, but I received no cooperation. Based on my experience, I would strongly advise others to exercise caution and thoroughly research this company before doing business with them.

Be careful ,if you need to get a website for your business stay away from from this business . I got my website design and hosting from this guys and my experience was terrible with some many extra charge SSl certificate charge $$$ up date charge . If you don’t pay by the end your website just disappear. I’m writing this review for future customers to take caution with this company

I took my last review off because as soon as my website got up before I could do any business at all my website was shut down. I asked why and I was told I wasn’t ADA compliant.(what)? They would not tell me the specific issue and said Google notified them. Mind you I did not make the website so this was very confusing and I’m loosing money with my website shut down, so Eric the manager said I can fix it for a fee . I’m blacklisted and I didn’t even do the website. I’ve paid to date $2,000.00 and it took from December 23rd 2023 to the end of March 2024 . I got shut down April. He wanted $1,500.00 more . I’m devastated. This should be fixed for free as it was the designer who put my site up on behalf of the client to be ADA compliant . I’m not happy . On a positive note: they did a great job designing my website.

Do not use this company!!! It's a complete bait and switch selling you a redone website for $600 or so then locking you into 3k if you want it up. Such a disaster and took longer than they said, screwed up who they were talking to, I had to change servers, etc. Then to get the work done, they made me take down a bad review. Glad I am no longer with them. Dishonest business practices, use anyone else you can. They prey on small business people