Susan Z.
bad experience with web building corp
bad experience with web building corp, i signed up their service to build an e- commerce website in Feb.2025 and paid $399 , sooner latter they told me that i need to pay $1400 for VPS Hosting Server for 24 month plus domain fee which is way over my budget , and I requested a refund after notice this addition cost somehow the customer service rejected my requested and Now I wasted my money plus 2 month time, be very careful with all the hidden cost if your background is not the computer or IT related, not honest people and they obviously failed to conduct their business in an honest and transparent way, will never recommend to any one, just be very careful!!
Response from Web Building CorpApr 11, 2025
We appreciate your feedback and regret that your experience did not meet expectations. However, we’d like to clarify some key points to ensure accuracy for you and others reading this review. You paid $399 for custom e-commerce website development, which was completed and approved by you per our agreement. We are not a hosting company—your complaint about VPS/server costs refers to third-party services, which we merely facilitated as an optional convenience. Hosting and domains are always the client’s responsibility, and this was communicated upfront. The $1400 quote was for a 24-month VPS plan (discounted for long-term commitment). Shorter terms (e.g., 12 months) were available at a higher monthly rate, which could have better aligned with your budget. Since the website was fully built to your specifications and approved, no refunds apply for completed work. We’re happy to provide the source files and assist with deployment on a hosting provider of your choice. We take pride in ethical business practices and free consultations to guide clients. At no point were costs hidden—hosting is a separate industry-standard expense, not part of web development. We understand budget constraints but stand by the quality of our work and transparency. If you’d like to proceed with launching your site, we’re here to help.