Consumer
I wouldn’t send my dog to work for this…
I wouldn’t send my dog to work for this company. With your sucky night staff who lie on people and walk around doing nothing all night!
WeatherTech is listed under Auto Parts & Wheels.
WeatherTech (weathertech.com) has 442 customer reviews on Five Star Index, with an average rating of 1.9 out of 5.
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Claim this listingAuto Parts & Wheels
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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442 approved reviews, newest moderated first
Consumer
I wouldn’t send my dog to work for this company. With your sucky night staff who lie on people and walk around doing nothing all night!
Rita O.
Bought a bug shield and bump step for my pick up truck, bug shield arrived broken, and when I sent it back they charged me shipping. The bump step arrived the next day it’s made of plastic, I put it on the truck, works great for a step up, but don’t think it will protect much!
Dirk R.
I purchased a rear seat cover for my Mazda CX50. I cannot access the seat belt connection due to the cover fitting too high. I messaged customer support and after an initial response asking for pictures I did not hear back. Very poor fit (‘laser measured,’ really?) and weak customer service.
Bob K.
I have been a life long customer and believer of WeatherTech products. For me, its never been about price, its been about quality and made in the USA! That said, I recently purchased a complete set of mats for my 2026 Nissan Murano. While they fit ok, the quality and thickness of the products has diminished considerably! Very ridge, not as good a fit, overall, I am not happy with the shift in quality! Very disappointed! My guess is that WeatherTech has been purchased by a private equity company - so buyer beware! Very sad!
Tere B.
It is so unfortunate that the service is the poorest I’ve ever seen anywhere. I love the product, but Customer service is the worst. I returned my floor mats because the back mats did not fit properly. I wanted to keep the front mats but was told that that was not possible. After my refund was cleared, I called the company to order the front mats. I could not be assisted because I did not have Vin number, etc.. My truck is currently in the shop due to an accident that occurred soon after purchasing the vehicle. The truck was in the shop 120 miles away. I did not have all of the information, since it is a brand new truck to me. The employee was unwilling to look up my previous order and figure out what I needed.
Some G.
Purchased a floor storage for my new truck unit when it arrived it was so thin i wanted to send it back. Cost me $90 to send it back and i paid $129 for it. That is not good customer service . Every time i see one of their TV spots i think about that. You better like it because they do not want you to send it back.Stick with Amazon
Tim G.
Bought Matts for a Ford F150 2023 for front and back . Matts started curling in less than a year . Contacted weathertech and they suggested turning them inside out . Tried it and it didn’t work . Contacted Weathertech again and no response . Would not buy a Weathertech product again.
Darrell W.
Whatever you do, DO NOT SELECT NEXT DAY delivery. In actual practice, it's more like two or three day delivery, and that's only if everything goes well. Too bad they don't put much effort into delivery or customer service. I haven't even received the floor mats I ordered, and they already had to refund me the next day shipping charges of $91.00. If the mats are anything like their commitment to shipping and delivery, I shouldn't expect much from the mats. To be on the safe side, I'd recommend going with their competitors. I'd give them ZERO STARS if I could.