Amy
Fake pearls
The necklace that they sold as pearl is not pearl at all. $115.00! Do not recommend them whatsoever.

BRACHA is a women-owned jewelry brand founded in 2012 by sisters Michelle and Sayra in Frisco, Texas. We are sold in over 3,000 retail stores nationwide, including Nordstrom, Free People, Revolve, and Scheels. We ship daily to customers across the country.We exist for a reason beyond jewelry. A portion of every BRACHA sale funds safe houses for survivors of human trafficking around the world. Our name means blessing in Hebrew. That is what we set out to be for our customers and for the people our mission serves.We know that shopping online isn't always perfect. If your experience with BRACHA didn't meet your expectations, we genuinely want to make it right. Our customer care team is available at [email protected], and we are committed to taking care of you.A note on our return policy: we offer store credit rather than cash refunds. This is a deliberate decision that allows us to keep our giving commitments intact on every single order. We understand it's different from what some brands offer, and we appreciate your grace as we honor both our customers and our mission simultaneously.If something went wrong with your order, please reach out before leaving a review. We will do everything we can to make it right.— Michelle, Sayra, and the BRACHA Team
BRACHA (wearbracha.com) has 37 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 10 reviews with 1 star · Clear filters
Amy
The necklace that they sold as pearl is not pearl at all. $115.00! Do not recommend them whatsoever.
Emily C.
Absolutely terrible customer service, return policies, and quality. Was shocked to see that the $85 necklace was just thrown into a shipping box. Even Shein puts their jewelry in a plastic bag. The Starshine Necklace feels and sounds so cheap. Think plastic Halloween chains.
Vanessa V.
The worst quality and the worst of the worst customer service I have ever dealt with. Do not waste any of your money on this company.
Kinipela S.
Terrible return policy and customer service! The quality was poor and the earrings were much bigger than pictured and not wearable! Then to find out all earrings are final sale. Waste of $50!
Customer
Their return policy is ridiculous. If you don’t like the jewelry, you can return it for $7 shipping and get store credit to get something else from their bright yellow gold collection. In other words, they’re scammers. If you don’t like the jewelry, you pay them $7.
Aria
Selling gold filled jewelry that is plated. Gold filled is legally regulated in the us and this company lies about the quality of their products. The owners of this company clearly have no knowledge of jewelry production as it is quite literally impossible to sell or make real gold filled jewelry at this price point. Gold is over two THOUSAND dollars an ounce. Illegal and gross business practices
Liz O.
Buyer beware! Do not waste your money buying from this company. Their product is cheap, and they do not refund your money. They make you pay $7 to ship the merchandise back and credit the remainder they owe. They should be listed in the "Do Not Buy From List." So disappointed.
K G.
DO NOT buy from this Company they are very unethical. They will not except returns, I spent 93.10 on two items and I received them and did not like them. They sent me a email telling me that I could only receive a store credit !! WHY would I want a store credit when I don’t like the jewelry. And then on top of that, they tell me that I will have a 37.04 credit. I think the math is a little wrong there. They are rip offs, and there gold looks so artificial, it’s like a bright ugly yellow. Save yourself some time and money and find a better jewelry store !