Jane D.
Not as advertised
I have to say I am disappointed after trusting all of the positive reviews. I ordered a pink Majin Buu tee for my boyfriend’s birthday, and the display photo is completely different from what I recieved, minus the basic front/back design. The photo on the site definitely depicted a solid, cotton/polyester type of material you’d expect when you order a standard tee shirt, but what was delivered was a stretchy thin spandex/jersey material. And the wearavenue logo was printed largely on the sleeve of the tee which makes it look super cheesy. There wasn’t even an option to remove that as far as I saw when checking out, nor was it mentioned that this would be the case. Sadly the time frame has passed for me to recieve a refund but I won’t be ordering from this site again.
Response from WearavenueMar 4, 2024
Dear Jane Domingo, We deeply regret the disappointing experience you've encountered. We highly value your feedback and sincerely apologize for the placement of our store's logo on the sleeve of the shirt. This is part of our brand strategy. The material of the t-shirt is polyester: Jersey (95% polyester and 5% spandex), as clearly stated on our product page. If the quality of the t-shirt does not meet the description, please kindly send us a video of the shirt to [email protected]. If the product does not meet the quality standards as described on our website, we will issue a refund promptly. We appreciate your continued support and allowing us the opportunity to address this issue. Warm regards, Adam Smith Customer Service Team Wearavenue.com