Linda
Zero Water Pitcher
Ordered a Zero Water pitcher and cartridges from an internet ad in November, 2020. As of today Feb 2,2021 have never received the product. Their customer service repeatedly sends out updates saying product not in stock but expected soon. I have asked for a refund but their policy is you must return product to get a refund, which is not possible since they have no product to ship. The did offer a store credit but I would not want to do further business with this company. Very frustrating that the company sells products it cannot deliver and will not cancel/refund money paid months ago. Did give 2 stars as customer service does respond when I request a delivery date. Although it always says not in stock no shipping date.