Jeff
Dont buy from them. Purchased an expensive Oris, showed up broken...
Purchased an expensive Oris 10 day, that showed up broken, so I had to ship it back. Missed Xmas and a week later I had to bug them, which they say the have "repaired " the watch. I asked for my money back and I am still fighting them to get my money back. Even worse I spent 1000 bucks at oris on straps I need to return now too. My personal opinion as a long time watch guy, stay away from this site and I am also staying away from Oris too. Terrible experience, crappy service and communication and borderline fraudulent sending me a broken watch. Do better!
Response from Watches And BeyondFeb 24, 2026
We’re truly sorry this experience fell short of expectations, especially during the holiday season. The watch was shipped brand new and fully inspected before leaving our facility—there was absolutely no intention to send a defective item. Once we were notified of the issue, we offered the customer either an exchange or a full refund. When the refund was requested, we promptly honored it; any bank processing delays were unfortunately outside of our control. We stand behind our business practices and reject any suggestion of fraudulent intent. While this situation was unfortunate, we acted quickly to resolve it and regret that it caused frustration.



