Founded in 2002, Watch Chest is a family-owned and operated luxury watch shop located in Dallas, Texas specializing in certified authentic Rolex, Cartier, Audemars Piguet, Patek Philippe, Tudor, Panerai, and more. Our mission is to help watch enthusiasts build a collection they love. Whether you're a seasoned collector or just starting out, we'll help you find the perfect gift or build a collection that retains its value and can be passed down for generations. Our curated selection of rare and unique high-end timepieces is one of the largest in the world, offering pieces you won't find anywhere else. Visit our website to shop, visit our Dallas showroom for a private appointment, or request the timepiece you seek, along with professional repair services and options to sell or trade.
Watch Chest (watchchest.com) has 327 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
watchchest.com
Website
watchchest.com
Category
Jewelry & Watches
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 2% of reviews.
Latest
Most recent review: July 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I feel like I made a friend making this purchase. I spoke to both Cory and Chris and they made sure I got the watch I wanted and everything went exactly as they said it would. Thank you both for making this major purchase so easy and the watch is just beautiful.
PR
pauline R.
Another Great Watch-Buying Experience with Watch Chest!
Recently I experienced my second awesome watch-buying experience with Chris Wiley and his Watch Chest team, and can't say enough positive things about the company, one which I highly recommend to anyone looking to purchase a Rolex watch with confidence.
The impressive, well-designed Watch Chest website, with its seemingly endless array of beautiful watches and lots of helpful information, is what initially drew me to the company a few years ago when searching the Internet for a reliable company from which to purchase another Rolex. Watch Chest provides the usual email address and phone contact data, however their site also offers opportunities to schedule definite, uninterrupted appointments for chats and phone calls with them, which I found to be advantageous, the next best thing to traveling to Missouri for an in-person visit.
During those scheduled phone calls Chris answered my numerous queries in a courteous, unhurried and professional manner, revealing expert knowledge of Rolex watch models that interested me and how they would fit into my lifestyle. And into my budget. Toward that end, he informed me that Watch Chest was even willing to take my older Rolex watches as trade-ins toward the price of a newer one that I might have my heart set on.
So, armed with all the information necessary to make an informed, confident decision I chose: the 28mm rose gold and stainless steel Lady Datejust with a jubilee bracelet, fluted bezel and rose gold Roman numerals on a chocolate dial.
Once I'd made my decision, I wanted it "yesterday." However, it appeared that the popular rose gold watches sell quickly, thus being more limited in availability. No fear. Knowing how set I was on having that particular watch, Chris used his expertise and extensive network of professional contacts and located a BRAND NEW one for me in a matter of minutes, (still packaged in its Rolex case, with warranty, booklets and tags, etc.)! I was over the moon with excitement.
The sale was effortlessly completed the next day, shipped to me overnight, arriving the next afternoon. You can't beat that for service. Like the previous Rolex I purchased from Watch Chest, this new one is more beautiful than in the pictures, exactly as advertised, and I just love it.
I thank my lucky stars to have found Watch Chest.
Pauline
JO
Jordan
Flawless
I recently picked up a 18248 w/ Pyramid dial from Chris at Watch Chest. The watch is so pristine that it surpassed my all my expectations and have not taken it off since unboxing!
Chris answered all my questions, talked watches and kept me in the loop throughout the entire process. This has hands down the best experience I've had purchasing a watch and look forward to using them to service another piece in the near future.
All the personal touch of going to a boutique without even leaving your office chair - Chris and team are top-notch!
JB
Jeff B.
Simply put, the best watch buying experience ever
I have no idea how incredibly lucky I am to have stumbled upon Watch Chest. The world of preowned Rolexes is vast and daunting to say the least. It can be overwhelming due to the fact that most people (me included) haven't made this big of purchase for themselves before. The fear of getting a piece that is unauthentic or runs like garbage is possible. Not with Chris and Watch Chest.
It started with a one-on-one conversation with Chris. What a treat. He took the time to make me feel comfortable. He also delved into the care that is given to each piece. I was so impressed with his decorum, I decided I was going to purchase from him. If you watch youtube watch videos, the respected youtubers always preach to buy the seller and not just the watch. That is 100% the case with my experience.
This is where the story goes above and beyond. I originally purchased the Datejust 16234 model reference in a blue dial variant. Not being able to see it in person before ordering, I was not aware of how it would look when it showed up. There was nothing wrong with the watch, but the sunburst affect was not to my personal liking. Chris and his crew gladly accepted the watch back and made an exchange for a black dial version. I am over the moon happy with the exchange and how Watch Chest handled it.
I will most certainly be using Watch Chest again in the future.
Thank you,
Jeff B
PB
Patrick B.
Corey and Kristen helped me for months…
Corey and Kristen helped me for months on my first watch purchase back in 2015. At the time, I knew nothing about Rolex besides what I had seen in 007. They were very patient and informative with me on my new investment. I recently (2020) had the submariner fully serviced and polished back up by Watchchest. It looks and feels brand new again! I wouldn't trust anyone else when I buy my second watch.
PE
Perry
Another wonderful experience with Chris…
Another wonderful experience with Chris and his friends at Watch Chest...two vintage Rolexes restored to functional precision and spectacular beauty...Again, my thanks and admiration for your service...
DS
David Scott M.
Watch Chest did a Rolex service on my wife's 38 year old Rolex.
Watch Chest did a Rolex service on my wife's 38 year old Rolex. We also added the diamond bezel which really dresses up the watch. Came back all polished and working great. This is the third time that I have used Watch Chest, and will not go anywhere else!!
RB
Rob B.
Couldn't be more pleased
This was my first Rolex purchase. I've made other watch purchases online, but not Rolex. I've been considering this purchase for over a year. Deciding on the model and options. I chose the iconic 16234 Datejust as my first. There are countless sellers, how do you choose? For me it was the first call to Watch Chest. I spoke with Chris personally. Time is valuable and Chris freely gave his to answer my questions. Four months later, after researching numerous sellers and timepieces, I called back to purchase the Datejust I decided on. The transaction was smooth. The piece shipped overnight to my door. For an 18yr old "preowned" timepiece, you wouldn't know it, it is flawless. Chris said he spends considerable time purchasing only the finest examples to pass on to his customers. I believe that to be the case, in my experience. Being an enthusiast myself, I appreciate that Chris and his team are as well. I expect this to be the beginning of a long relationship. Thank you again!