WatchBoxReviews of watchboxco.com

DO NOT RECOMMEND I’ve been wanting to leave a review on their website but it won’t let me and the others they have on there are all positive reviews. I waited two months for my product before reaching out and got told to give them time to investigate the issue. After a week I requested a refund and they asked for more time to “investigate.” After two weeks I said I was no longer willing to wait and would like a full refund only to get told that they would send me a replacement. I had to go through my bank to get a refund. Worst customer I’ve ever experienced and seems extremely dodgy.

I was worried about my order after checking reviews. However I had a great experience. Customer service was so friendly and prompt in providing feedback. And they even prioritized my order cause they knew I was concerned about it arriving. I would purchase from here again!

Terrible service, expensive watchwinder that lasted a couple of months before flimsy pillows broke, cable broke. Very poor quality Waited for months to get the product and then had it for 6 months. Most disappointing experience, strongly advise not to purchase from this company.

Faulty product So noisy you cannot use it at night Terrible customer service

I’ve already left a review on this website but please if you have ordered something from Watch Box Co. and feel like you’ve been scammed, like me, report them to ACCC. I’ve done this already but the more people to do it, the more likely these scammers will be caught.

Wow, just wow!!!!!!! Ordered on the 21/11 still have nothing they said that my address was incorrect or incomplete MY HOUSE IS THE ONLY HOUSE HOW CAN IT BE INCOMPLETE!!!! I am fuming to say the least!!!! Everyone needs to report this to their bank and they will recover the funds for you!!! Clearly a christmas scam!!!

Similar service complaint that everyone else has. Ordered my item in November, still don't have it. No one responds to emails. The tracking # shows that is has gone from California, to Denver, to Seattle ( I live close to Denver so what's going on there? I. just expect that I'm out of my $, and filed with BBB.

I have been waiting on my order for over 5 weeks. Ordered on 11/28/2025 & as of today 12/30/2025 I still have not received it. I have sent 2 emails with no response and had to resort to trying Messenger. Customer service is terrible and the shipping is horrendous. I am requesting a full refund and I would not recommend purchasing from this company!