WarsticReviews of warstic.com

3 stars because I have purchased 4 bats within the last year from Warstic. The first 3 shipped and had a quick delivery - usually delivered 2 days after they sent the “order is processed for shipping” email. However, the 4th bat I purchased I selected priority shipping to make sure it arrived in time because of the time frame we needed to use it. It’s been days now. I’ve tried contacting support and no response. Tried messaging via Facebook and no response. Can’t call because of not finding a number. I want to cancel my order due to the lack of service. We love the bonesaber (obvi since I was buying my 4th one in a year) however, we can always find another bat where the company will at least respond to customers. But no complaints about the bats at all! My son LOVES it! Just be ok with potentially spending lots of money with a company that doesn’t value customer service. ALSO GET A PHONE NUMBER!!

update, they did end up shipping me new items but some were out of stock. They appear to be willing to make things right but the customer service although polite is very slow. 1-3 communications per week makes it difficult to resolve issues in a timely manner. The products however are very nice. Its been three weeks trying to get my package delivered. customer service is one email a day at most with no ability to problem solve the situation. this was a 7 bat order for coaches and a player. season starts in 2 day and were sharing 1 fungo between everyone. If they get their act together and make things right I’ll update my post but im 3 days without a response at this point.