Josie D.
I am very concerned that no one has…
I am very concerned that no one has actually called me to discuss this matter. My initial coach (Katie) is the only person that explained her process. We were doing excellent together. She “left” and I was never placed with a coach that did any of the things katie did! My calls were literally less than 2 minutes and the check-ins were around 3 minutes. There was no focus on nutrition--just fill out My Fitness Pal. I reached out several times after Katie left explaining my concerns--Nicole reassured me and said reach back out if it is not working. The extension was not requested--it was provided because the coach you replaced Katie with was unable to connect during my schedule. The dna testing was for hormones was never done--for a "metabolic-based program". Katie had instructed me to wait and this was never brought up again. I would like to connect with Niki directly if needed. This is not how she would want her program managed
Response from WarriorBabeMay 4, 2026
Thank you for your feedback. We’re sorry to hear you’re disappointed with your experience. After reviewing your account, we can confirm that coaching services were provided throughout the full program term, including additional time granted at no cost due to a coach transition. Our team remained available through the agreed coaching channels and provided ongoing programming, guidance, and support. As services were fully rendered, we are unable to offer a refund. This has been reviewed and communicated through our official support channels, and we wish you the best moving forward.


