WardrobeteeReviews of wardrobetee.com

Response from WardrobeteeJan 12, 2022

Dear Tamekia, Thank you so much for shopping with us. Normally, it takes 10-15 working days to produce shoes . Moreover, due to storms in some states and the epidemic breaking out again in the US which leads to the scarcity of transportation and recognition, delivery time may be a bit longer than normal and can take 7-14 days later. We kindly ask you to be patient and please rest assured that we are doing our utmost to ensure as little as a delay as possible to you. We will endeavour to send your item out as soon as possible to avoid further delay. Please access to this tracking link to follow up your order shipment: https://tools.usps.com/go/TrackConfirmAction_input?qtc_tLabels1=9261290278833939163555 We very much appreciate your sympathy and wish to thank you for shopping with us at Wardrobe Tee. Should you have any questions regarding your order, please do not hesitate to contact us via email [email protected]. Kind regards,

Response from WardrobeteeJan 12, 2022

Dear Veniamin, On behalf of the entire team at Wardrobe Tee, we would like to thank you for believing in our products and service. We are sincerely thankful for the valuable contributions of our customers, which help our store be more complete. We strive for continual improvement in the quality of our products and appreciate the opportunity to serve you again in the future. Sincerely, Wardrobe Tee

Response from WardrobeteeOct 10, 2021

Dear Tamekia, Thank you so much for shopping with us. We received your order on Oct 6th and processed it on Oct 7th. Normally, it takes 7-10 working days to produce shoes . Moreover, due to storms in some states and the epidemic breaking out again in the US which leads to the scarcity of transportation and recognition, delivery time may be a bit longer than normal and can take 7-14 days later. We kindly ask you to be patient and please rest assured that we are doing our utmost to ensure as little as a delay as possible to you. We will endeavour to send your item out as soon as possible to avoid further delay. We very much appreciate your sympathy and wish to thank you for shopping with us at Wardrobe Tee. Should you have any questions regarding your order, please do not hesitate to contact us via email [email protected]. Please note that you will receive the tracking information in the next email. Kind regards,

Response from WardrobeteeOct 5, 2021

Dear Jeff, We have received your review on Trustpilot and really sorry for your experience at our store and thank you for bringing this issue to our attention. In fact, we received your order W2283T on Sep 11th and it has been processed on Sep 12th. We also would like to inform you that the production time for a doormat is about 7-10 working days (Mon-Fri) and yours was shipped out already. Moreover, due to storms in some states and the epidemic breaking out again in the US, delivery time may be a bit longer than normal and can take 7-14 days later. We kindly ask you to be patient and please rest assured that we are doing our utmost to ensure as little as a delay as possible to you. We will endeavour to send your item out as soon as possible to avoid further delay. We have checked with our delivery agency and please note that your order is still shipped and coming to post USPS at Greenwood, IN 46143. When check with your local post office, please read the tracking code to receive information: 92748927005390000160679318 We are willing to assist you to have the replacement or refund if after Oct 11th, about 1 month after you placed this order, if you still can not receive your package. Hope you understand that we made an effort in resolving your problem. Kind regards,

Response from WardrobeteeOct 3, 2021

Hi Karen, We are really sorry for your experience at our store and thank you for bringing this issue to our attention. Normally, it takes 7-10 working days to produce a doormat. Moreover, due to storms in some states and the epidemic breaking out again in the US, delivery time may be a bit longer than normal and can take 7-14 days later. In this case, we are willing to refund you 30% and please keep the doormat. Hope you understand that we made an effort in resolving your problem. Please contact us via our email [email protected] for more information. Kind regards,

Response from WardrobeteeSep 16, 2021

Hi Ebby, We are really sorry for your experience at our store and thank you for bringing this issue to our attention. In fact, we received your order W2223T on Aug 24th and it has been processed on Aug 25th. We also would like to inform you that the production time for a doormat is about 7-10 working days (Mon-Fri) and yours was shipped out already. Please access to this tracking link to follow up your order shipment: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=9274890284968425822153%2C We are willing to assist you to have the replacement or refund if after Sep 24th, about 1 month from you placed this order, you still can not receive your package. Hope you understand that we made an effort in resolving your problem. Please contact us via our email [email protected] for more information. Kind regards,

Response from WardrobeteeMay 11, 2021

Hi Ken, We are really sorry to hear that you are not satisfied with the item. Could you please send us the picture of the flag? If it were torn, we will replace it with a new one for you. Kind regards,