Melissa La F.
wtf?
wtf?! came in the worst packaging; smashed box..sander marks all over, weird marks on it..honestly, it's horrible and i don't even think it was handmade by this so-called artsan shop...
Response from WalnutaddictedJul 31, 2026
Hi Melissa, We are truly sorry to hear about your experience. This is definitely not the condition we want our customers to receive their orders in, and we sincerely apologize for the damage caused during transportation. We have shipped many orders and this is the first time we have encountered a situation like this. Unfortunately, the package appears to have been handled roughly during transit, which caused the damage you received. As soon as we learned about the issue, we arranged a replacement for you immediately to make things right. We hope the new one arrives safely and meets the quality you expected. Thank you for bringing this to our attention, and we truly appreciate your patience and understanding. Best regards, Walnut Addicted