WalmartpetrxReviews of walmartpetrx.com

walmart pet RX is a Waste of time. VET emailed us, Then WE FORWARED the Email, and these Clowns including SUPERVISOR wasted Entire Day, Not doing what VET asked. Then You call them, Speak to Some Supervisor which cannot Read correct. STAY FAR AWAY!

I started ordering from Walmart PET RX about 2 months ago and was very satisfied. That is until today. My GSD had a nasal mast and has been thru a CT and surgery. She has used all of her ins until Dec 2nd. We are pinching pennies and my emotions are raw Last week I called them and spoke to a Shawn about pricing for chemo and how to get a written script to them. He told me and gave me address. He gave me a rough idea of cost. Well I misplaced info. I am truly having a hard time about my dog. Anyway I called again to today and got Shawn again. He was put out that I need info again. He said I gave you all that last week. I said I needed it again. He just sat on the phone not saying a word like it was mute. I told him what I needed again. I said you know what , you aren't the only game in town and hung up. I then called Pets Med RX. Along with all the worry and sadness, I didn't need that. My suggestion check out your local Walmart first, they carry alot of pet meds. Not all of the. We have a super nice pharmacy and and use it when we can. I have three other prescription at Walmart pet rx and whdn they run out, I will switch to the one I used today. My name is Christine

Ordered a prescription on the 15th of October on the 21st received notice shipment was not going to be delivered as it had been lost there was no new shipping information call the 800 number they tell me they will ship it out for next day I live in California they are in Florida I called at 6 a.m. on the 21st and now I will get it the next Monday which is the 25th which is 10 days from the original order do not use if you need to actually receive what you ordered and there's no refunds on prescriptions so you can't cancel it after waiting 10 days wonderful world of Walmart

I would give zero stars if I could. First of all the item, I ordered doesn't require an RX. I checked out paying nearly 7.00 shipping, because I wasn't spending 35.00 on prescriptions. After two days of nothing happening, in-process awaiting fulfillment, I called customer service. They researched and said they didn't have the product. I suggested they remove it. They canceled my order and sent me a confirmation email of the cancellation. I paid using PayPal. I used cash from my account. PayPal's policy is to hold the funds for 30 days awaiting shipment. I called Paypal. The email meant nothing to them. Once they got the cancellation from the retailer, funds would be released. I contacted customer service two more times. The last time, someone told me they were escalating my case and sending a request to management, to be sure an electronic cancellation notice was sent to Paypal. They said it's happened with credit cards too. That was over 2 weeks ago. My funds are still tied up. In a week or so it will finally be thirty days! UPDATE It reached 30 days today. Paypal released my money. This vendor should have a properly working website.

I used to tell people I saved a few bucks on my cats insulin by ordering here but this last order has been a nightmare. Walmart is blaming my vet for walmarts mistakes in authorizing the prescription. Other recent reviews shows walmart loses a lot of prescriptions. My vet are nice people and walmart was rude to their staff, and to me. 4th and last day of attempting before I escalate this way further than it needs.

I'm sorry there isn't an option to give petrx a zero rating. It's the most horrible customer service experience I've ever had. We've been getting the runaround for a week on drugs our vet wrote a prescription for. We'll have to find another way to get the meds before all our animals get sick and die.

Prices are good, but you will need to call them everyday just to get your order completed and sent. Website and receipt says, free 2 day shipping. Never has that happened to me. I place my order, call them the next day and then each day after that. Finally after 4 weeks of calling each day, my order shows up. They are terrible. Customer service conveniently says, oh your order is ready to ship out this afternoon!, just to make you happy and get off phone. Buy from your vet, let’s not give these people our money anymore.

This site had the best price on the script I needed for my dog. If it's too good to be true, it is. Terrible experience. First they only sent over one of my two scripts to the vet. The vet said they were sent to the business office. This is University of Penn vet, not some little vet office. So she finally approved them and let me know. The next morning I get an email from Walmart Pet Rx saying they were still waiting? I had to email customer service and tell them they were approved. Days later waiting for my script. I look online and it still hadn't shipped! I asked why and was told the one med was on back order. No one ever called me or sent me an email letting me know. So basically a whole week wasted, ran out of meds for my dog, and ended up ordering from Chewy anyway. Don't waste your time with this scam.