WalmartpetrxReviews of walmartpetrx.com

I wish I had read the reviews before placing my order with WalmartPetRX. I have waited a week for my dogs prescription, and as of this morning it still has not shipped. Ugh! Too many delays. The discount price is not worth the aggravation.

Walmartpetrx has become very unreliable. My last order was placed in plenty of time to be refilled. However, it got lost either by Walmart or FedEx (another unreliable company). They then offered to replace it, but now 2 days later, they are telling me that they are out of stock of the Rx so it will be another 3-4 days before they can ship. So, my beloved Vasco will be out of his meds for likely a week. So, bottom line is Walmartpetrx is very competitive on price, but may not deliver when you and your pet need it.

Don't even think about making an order with these jokers. You will never get what you ordered on time. You will never get any resolution with customer service. I don't know how Walmart lets their name be used with such a service. If they are not associated with walmart then they should sue this company.

Customer service is a joke. Constant errors. Had to make multiple calls to resolve issues created by their own inept customer service team. Not sure why a company as big as Walmart cannot hire competent employees. Chewy is more expensive but will need to switch because WalmartPetRx is a complete shitshow.

Don't fall for their 50% off for your first auto-ship order. They do not honor the 50%. I ordered a $70 prescription and they should have taken $35 off my order. Instead they charged me $53 for it. I called and tried to explain, but before I even finished explaining that I didn't get the 50% off as promised, the guy hung up on me. I called back and spoke to someone else and that person refused to honor the 50% off for my first auto-ship, so I cancelled my auto-ship immediately and will NEVER use it again! Worst customer service- ever!

Price and website ok, service terrible. Two issues. First, the website says, "20% off your first autoship," and NOWHERE does it have any terms or limitations, no *, no link -- but they only deducted $20. Then after the order, I asked and they say that it is limited to $20. I placed my order in good faith. Second: It showed as waiting for Rx. I contacted my vet. They had approved it. So I asked walmartrx to re-request. A day later, still nothing. I contacted them again. They looked in file and found a note saying it had been approved. Two contacts needed from me to get their error fixed.

You cant cancel an autoship from your account. You have to call. Utter bs.

Order meds 2 day shipping on 10-25 . Was informed they’d be delivered 10-29 ( not exactly two days ). Package was just “delayed” another day. I canceled the order and went to chewy ! Historically they deliver next day . Learned my lesson !