Erin C.
Autoship discount not applied correctly in shopping cart
I was checking online pet pharmacy prices because the meds needed to keep our pup alive jumped nearly 30% recently on Chewy. Now I love Chewy, but that's a lot. I looked at Walmart Pet Pharmacy and they were $10 lower a prescription which helps... HOWEVER I found when I added the prescription to my cart as an autoship the 5% discount was improperly applied. It was a different price than is shown as the autoship price on the product page. The discount was lower. This is an error in their shopping cart software. I called in and talked to a rep out of curiousity. He said they could 'fix' the price for me... well, that might fix the current problem but if the price drops (and gosh, we hope prices start dropping at some point because they're crazy right now) how would that work? Yeah, not a solution. If you are not checking this you could easily be paying too much with autoship. Check your cart, do some basic math and see if you're getting the full 5% discount!!

