Wal-Mart Stores, Inc.Reviews of walmartmoneycard.com

They charge for using my money by deposit fees, withdrawal fees, and even inquiry fees. They stole a $200 deposit that I made at customer service desk. You showed a deposit in my account,but by the time I went to my vehicle it was withdrawn. Customer service would not help amd told me to call Green Dot. So I did and got no help there either.

I got a Walmart money card to use as a debit card. I was never able to verify my email address so that I could move money into a savings account. Then they started charging me a monthly fee and refused to close my account until my balance was a $0. They keep sending me new cards but I just keep shredding them. It's too much of a hassle to use this debit card!!!!

Horrible customer service and they let companies steal your money i even filed a dispute and it was denied they dont help u and dont care the hotel manager said they returned my deposit but they said no and that i need to file a dispute so i did only for them to denie it

Well...have had this prepaid card for several years but will NOT renew it again. I have received NO emails from them giving me my card balance and when I went to the website I couldn't log in despite getting a security code AND giving them my password AND when I was asked for my Pin Number I wasn't allowed to enter it on the screen. This is probably the best thing to happen because this card just sucks your money up in fees. Bye Bye WalMart Money Card - you don't want to be accountable then I am GONE!

So ive been a customer with walmart moneycard/greendot for a year now. This week thousands of people in massachusettes that had their card associated with the pandemic unemployment got their accounts closed and their money held illegally. I reached out to Walmart moneycard and was told to call unemployement and that they were holding my money. I did that. They said they dont even have the ability! So i called back again and was told it was the IRS. I called them and the ira had NO CLUE what I was talking about. So I called back for 8th time and was told tough theres nothing to be done. I said I was going to seek lagal help and the supervisor informed me good luck bwating oyr lawyers then laughed and hung up. Horrendous company

the low IQ reps on the live chats refuse to help you and instead give you a run-around to refresh your page and click on chat for help. It's insulting. Not only that, the live representatives more than half the time are clueless on how to help you when you call and are not professional in the slightest!!

What a joke. Green Dot Bank, who manages this card, is NOT a bank. I grabbed one of these cards when I lost my debit card. If you buy something, it holds a authorization EVEN AFTER the actual charge posts. Obviously they need to make sure you have funds, but once the charge posts ANY bank matches those and drops the duplicate auth. With this faux bank you have DOUBLE your money held up. When I contacted them, they won't release the authorizations. I won't have my money back for 30 DAYS and they will do nothing about it. Just crooks. Plenty of prepaid options. Go to a real bank, not these morons.

the most horrific experience i have ever had with a company whatever you do NEVER get the walmart money card