Jason W.
Walmart money card lack of service
I have used Walmart money card for several years, and have certainly had my share of issues, but none that have chapped my behind like the latest one. I purchased car parts online on September 30, 2026 and used the money card. Green Dot, admittedly by 3 different employees, made a mistake and charged my card twice. I didn't worry about it too much, initially. I contacted the parts supplier first and they confirmed there was only a single payment request submitted, figured the errant charge would drop off in a couple of days. It didn't, and that has been 8 days. In the meantime I have had to overdraw the account to cover gas for my 100 mile daily commute to work. They either can't or won't fix the error that is theirs, meantime I am stuck paying overdraft fees and having a locked debit card because of the overdrafts that should still have over $200 on the positive side of it. Now they tell me it should be credited back into my account after the tenth of October, because they can't correct a mistake they made and the "system" automatically set the 10 if October as the date the non-existent charge will fall off... Just be aware if you decide you want the Walmart money card, you should expect some issues, all the customer service is outsourced around, and if you have a real issue be prepared to wait for them to decide to fix it ..

