Wall Street PrepWall Street Prep is the trusted training provider for the world’s top investment banks, private equity firms, Fortune 1000 companies and business schools. Our online training and instructor-led boot camps are direct adaptations of our corporate training, making Wall Street Prep the ideal choice for those looking to break into finance.
Wall Street Prep (wallstreetprep.com) has 8 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Education Services · Westborough, Massachusetts
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Education Services · Boston, Massachusetts
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Education Services · Concord, Massachusetts
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Education Services · Cambridge, Massachusetts
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Showing 4 reviews with 1 star · Clear filters
Rjch K.
I have paid for their premium account - even tho i have paid and all trabsactions are gone through i couldn't access my account. What a shame. I have tried multiple times contacting their customer service - no reply Eg. Phone calls, emails and inquiries Anyone who purchase their product be clear that they have non existing customer service
Chris W.
I would love to give them my money but their customer service is unable to return a call. Called four days ago to ask a simple question, confirming if a certain course was NASBA approved for CPE credit, and was told that I would hear back in two to three hours... have never received that phone call. Tried the following day, and the day after that, only to go through the same steps: no one is available to answer my question, I tell them my question again, it gets placed into a black hole, it is ignored. There are equivalent programs out there willing to care about potential customers to go to
Response from Wall Street PrepJan 16, 2025
Thank you for sharing your feedback, and we sincerely apologize for the frustration you’ve experienced. Your experience is certainly not reflective of our usual standards, and we are committed to addressing this. I’ll personally ensure that your question regarding NASBA approval for CPE credits is prioritized and you receive a prompt response. We value your potential business and appreciate your patience. We hope you’ll give us another opportunity to provide the service you deserve.
Arda K.
I have paid for one of their self-study basic packages on Financial Statement Modelling, but I have not received my login credentials. I cannot reach them despite calling their support number for numerous times and leaving emails. The transaction is fully completed, but I cannot login to the account or can receive any available means of support.
Response from Wall Street PrepMay 21, 2024
Hi Arda, We're not seeing a support inquiry from you in our system, but I've gone ahead and created one and you'll be hearing from us within the hour. We apologize for the confusion and will get you up and running with your Financial Statement Modeling course ASAP. -WSP Support
PPTMonkey
Paid for my course but didn't receive my login credentials!! Phoned their customer service team but the person who picked up the phone was super unfriendly and arrogant!!