WallisfashionReviews of wallisfashion.com

Ordered from Wallis many times. This time, I had an issue with the confirmation email but was dealt with and resolved very quickly. From the time I purchased the item till delivery the service has been excellent with very helpful customer service by Nixon, Jessie and Ian. Will definitely shop with Wallis again, Thank you.

I found that Wallis Customer email Service very helpful over the period of my Wallis order and unfortunately with help and information when I had to reluctantly return my purchase, only because I did not suit my purchase. They were efficient and clear in their ass I stance I requested. Would definitely recommend to have confidence of you need assistance you will get a quick informative reply.

I had a problem in that the latest discount code on offer wasn’t following through on my on line account. I contacted Customer service and had a standard reply but soon had a very helpful e mail from Leah one of the team offering me help. I was very impressed !!!! Having been a Wallis customer now for well over 44 years it was good to see helpful service still existed.

Very good service

I was very happy with the comprehensive and very prompt and helpful reply from John S who sent me a link and fill instructions to answer my enquiry.

Enquired if I could send 2 orders back together in one return. Patricia helped my enquiry by stating that unfortunately you needed to return with a return label for each package, otherwise, the refund can get confusing. So thanks very much for the pointer Patricia :)

I received my order but the packaging was open and an item was missing. Got in touch with Charl and she confirmed all my order was sent out but as I did not receive it she sent out a replacement item at no further charge. Swift and efficient service. Thank you Charl.