A. N. Wallis & Co is listed under Internet & Software.
A. N. Wallis & Co (wallis.com) has 52 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Shirlie P.
Ordered a jumpsuit for a wedding and paid for next day delivery. Delivery didn't arrive on time (I have since learned that this was an issue at Royal Mails end) . I emailed Customer Sevices and within 12 hours received an email back apologising and letting me know that my delivery fee had been refunded in full. Jumpsuit arrived the next day and was beautiful and great quality. Cannot fault the level of service received.
Gaynor
Very helpful customer assistance dealt with Nova really helpful for me to have my return label thanks Nova
Daisy
I purchased a dress for work in 2 sizes and returned one very nice dress I followed the return procedure but didn't receive my refund as expected so I contacted customer services through email next day I received a reply from Julie who was very helpful and refunded my dress. Thankyou to Julie for sorting out my return and I now await for the refund to reach my account
Susan M.
Wallis do some lovely dresses and I have a few in my wardrobe. However I recently had a problem with the stitching on one. This was bought a couple of months ago for a wedding in a week or so’s time. It was only when I was working bout what to wear with it, did I notice the fault. Thought there was no way I could do anything about it, but decided to email customer services and at least explain I’d only just noticed the fault. So the reason for this long review is to say everyone has been so helpful. Difficult to name everyone as I had different people replying each time (Rosary, Joseph, Christina & Ethel) - they were all great and my problem was resolved to my great satisfaction. Thank you Wallis customer services
Eileen B.
Waiting for a refund for 2 weeks, emailed Julie in customer service team and the money was refunded straight away. Cheers Julie
Liz K.
Made a mistake with order and received prompt and efficient advice from customer service staff Sehrish, Hedsyle and Alfonso. Thank you for all your help.
Happy N.
Had a problem with delivery - entirely my own fault. Response from customer services was brilliant - very speedy, helpful and very courteous. Thank you.
Lily21
Throughout, easy, straightforward ordering and return service. Query resolved via message service and polite efficient response by Jessie was appreciated
