WAHEPReviews of wahep.com

WAHEP reviews

Showing 14 reviews with 1 star · Clear filters

ZAMIS E.
Mar 31, 2019
horrible customer service
horrible customer service. i have reached out 3 times about my order with no responses.
Response from WAHEPJun 12, 2019
Zamis we are working on improving this! We apologize for any inconvenience.
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D C.
Mar 25, 2019
Order an item and put in old address
Order an item and put in old address, I then changed the address on a page that supposed to default at check out. That actually said it did,but didn't. Needless to say it went still went to the old address. Customer service said we will take care of it and get your order to you....nothing was ever done to get the item to me or a refund
Response from WAHEPJun 12, 2019
Sorry to hear that, It's really tough to fix an issue like this once the item has shipped to the wrong address on file. But please reach out to us and let us work on a fix.
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Dissatisfied C.
Mar 5, 2019
Poor customer service
Have attempted to reach out to the company on several occasions to get detailed information regarding returning defective equipment and have yet to contacted.
Response from WAHEPJun 12, 2019
Hi, please reach out to us via live chat. We can help you get this fixed.
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Misty R.
Jan 22, 2019
None of the guides were…
None of the guides were available/downloadable/viewable. Waste of time & energy
Response from WAHEPJun 12, 2019
Hi Misty, make sure you are checking your orders for downloads, I can see they are there and available to you.
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Rosilyn D.
Oct 25, 2018
Issues with ordering and trying to get…
Issues with ordering and trying to get verified through Affirm. Contacted them and they were no help at all. FINALLY got what i needed through Progressive Leasing.
Response from WAHEPJun 12, 2019
Hey Rosilyn thanks for your order, sorry to hear that you had trouble with our leasing partners.
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Kathleen L R.
May 27, 2018
Can't be Trusted!
I ordered 8 gb of ram and he called and said he didn't have one with 8 in stock only 6 and he offered to refund my 25.00. I was already upset because I received the tracking number saying it had been shipped already. So I said since you lied about when you shipped why don't you just keep the money and send it rush because I need it now. He agreed. Well as you must have guess he lied again. He didn't send it rush I am getting it a day later than the original tracking said. I have sent several emails and a voice mail and no response. It appears they can't be counted on to tell you the truth or hav the products they advertise.
Response from WAHEPJun 12, 2019
We apologize for any inconvenience, if there is anyway we can make this up to you, please don't hesitate to reach out to us via our live chat.
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