WaggyReviews of waggy.pet

Charged my account 150.00 when charge should have been 25.00. Attempted to cancel immediately upon receipt but have been given run around that billing will review my account. Filed fraud alter with my bank and disputed the charge. Total scam.

This feels like a scam operation. They sent me a payment link that wasn't secure (prone for credit card theft) so I told them I can't use it. They called me back and offered to take my information on the phone, I said I prefer a secure link. They started to tell me that I don't know what I'm talking about, it is a secure link and hung the phone on me.

Both my girlfriend and I have esa animals. We moved into a new apartment with very short notice and couldn't obtain new letters (Our old ones were two years old) from our doctors within the short timeframe so we went to waggy pet. As soon as the letters were received by our landlord we were asked to leave. We had only lived there for two weeks and were being asked to leave or they would take us to court to evict us. We didn't even realize until we both pulled up our letters at the same time that they were signed by the same health professional even though when asked which type of doctor we would like to be evaluated by we chose different types of doctors. Every letter is signed by the same doctor. Anyone who gets a letter from this site will have it signed by the same doctor. They also put the website on the letter and say to not contact the doctor. All around a waste of time and money.

If I could give Waggy negative stars I would. A complete scam, the people behind this operation are the lowest of the low. Shame on you.

I am filing a complaint with the Better Business Bureau, my bank as well as represented attorney to refute a dispute with this business that is NOT legitimate and lacks integrity. I do not recommend this service to anyone. IT IS FRAUDULENT. They are thieves.

DO NOT USE THIS PLACE IS A SCAM!!! BUYER BEWARE!!! COMPLETELY FAKE ESA LETTER HOUSING/TRAVEL WILL NOT ACCEPT. COMPLETE WASTE OF MONEY!!!! THIS PLACE NEEDS TO BE SHUT DOWN. NUMEROUS POOR REVIEWS ONLINE AS WELL AS COMPLAINTS WITH BETTER BUSINESS BUREAU.

I would give this website a 0 star rating if I could.... I paid for the letter and the airline didn't let me on the plane with my dog. When I requested a refund from Waggy since the letter didn't work, they said - We have written 10,000 of successful letters, let us know if you need anything else. Thanks, Waggy, so helpful...... I would highly recommend not using this service! I have constant issues with their website as well.

Letter is not reliable and looks fake. The customer service was great, as Tamarah was nice and really helpful over the phone. However, the final product - despite if it is technically in accordance with federal guidelines - looks fake. Not to mention, it has a website address on it that if you go to - tells the whole world that you "purchased" the letter and that the doctor's cannot be contact directly - which makes it look even less legitimate. The letter head does not look legitimate from a doctor's office and you can immediately tell it is a purchased letter. If you have a landlord who doesn't care - this will work - however, if you have one who does i.e. a corporate office for an apartment complex, this would never fly. The money back guarantee that is promised is not exactly real because they won't refund your money if the letter is not accepted. I had to spend double the money because I went back to the service I've used for years and never had issues with - Waggy was the first time I was just outright told "no" with regard to my ESA documentation. Even if there were "doubts" with my other service provider's letter, there was nothing a landlord could say to say that it wasn't real because it didn't have a website on the letter like Waggy's that boldly told the world you purchased it through a service even though you had a real evaluation. This would get zero stars because the letter has a horrible letterhead, a website listed on the letter that tells everyone it is purchased and that the doctor cannot be contacted directly, it wasn't accepted by an apartment I applied to (although I know someone else who did have theirs accepted by a different landlord - they were more lenient), and they refused to honor the money back guarantee on their website (it doesn't give any conditions on the website). However, I give it one star because Tamarah was nice on the phone - and I can't give less than one star.