WaggyReviews of waggy.pet

Horrible - they did not refund my money even though the landlord refused to accept their ESA documents. I paid $150 and when I complained they refused a refund. The doctor Christian Scarpoli ( who they use as their psychologist), never responded to either my emails or my calls. It appears he was non responsive to the landlord’s inquiries as well. There was no customer service for WAGGY, they only respond by email and no one will take your call or call you personally in any way if your landlord won’t accept their documents. Horrible customer service and a bad reputation.

Gave me a fake letter that my landlord rejected. Didn't respond to emails and cals requesting assistance. Currently filing a chargeback with my bank since this company has given me no response.

SCAM! I contacted the therapist who supposedly wrote my letter who I never saw or spoke to and she didn't know who I was or who Waggy.pet was. A Total BS website papermill. I order their laughable "Gear" for my pup and it wasn't the picture they showed. It was a cheap flimsy strap that broke the 1st day! Stay Away!!

SCAM! Phone number does not ever get anyone, emails aren't returned. Charged way too much and more than ordered! Disputed charge with my bank.

It says money back guarantee but it’s not true. My apartment refused to accept it since it looked like someone just made it on their computer and added a fake signature and since it had contact info it was rejected. When I messaged them about this and asked for my money back they pretty much said no just push it as they can’t legally do that therefore you don’t need your money back.. Uhm I have a NEED for an esa cuz I have anxiety! So me harassing my apartment to comply is not something I’m just going to do when even I thought the paper itself looked fake too!

Awful company, DO NOT USE!! You will be throwing away your money.

While the letter I received from the Professional did get my dog into my apartment building the gear was not worth anything close to what they are charging and was incomplete. After almost a month I still have not received ID cards for dog. Go with anyone else and avoid getting scammed. August 7. Still no ID cards. When I messaged them they responded that the cards had been sent. But USPS informed delivery never showed any mail in the system for me.

I just bought the new 1-3 ESA Letter for Housing and airline i got to step 7 out of 8 of the application and from there they charge me. I wasnt going to select it but from there they did. Okay fine..They got me the ESA letter right away but i having issues with the landlord forms that i need. Ive been emailing them every hour...lol cuz it’s annoying they don’t answer right away. Horrible service cuz they dont even answer my emails and their customer service line does not work!!