VyileReviews of vyile.com

Received the items late. The dress was not like the picture on their website. If you notice there is no detailed description of material used, waistline style or fit. When requesting a return, they first would only return 8% of the purchase price. Then they came back with a refund 40% of the purchase price. When they finally provided a return address it was in Dubai and you needed to pay the postage from the USA. POOR CUSTMER SERVICE. The last email that was sent to me, toward me to go to the credit card company to get my refund. This DID Not happen and credit card company did not handle a refund. Do not loose your money, do not use Vyile.com. POOR CUSTMER SERVICE

I need to return 2 items. I need an address to ship the items to and an authorization number. Why is this difficult? I will give you 3 business days to provide me with this info. After that, I WILL take legal action.

Not one of the 3 dresses I ordered fit. I emailed to return them & was asked to supply SKUs, which I did. Then they offered a partial refund of less than 1/3 of the total cost and told me to keep the dresses I can’t wear. I protested and was basically told to take it or leave it. Terrible customer service.

I really liked one of the dresses I received - super cute, soft fabric, but the other item - a black dress -made me laugh out loud b/c it was so flat, square cut, cheap-looking, shiny!, no detailing or shape at all, looked more like a table cloth - it was entirely different than what was pictured! I am STILL trying to return it for a REFUND, but they keep offering me just a little more money to have me keep it. But I don't want a partial refund. I don't want $15 or $20. I want a full refund of the $43 I paid! I can't even get them to give me their address. No customer service.