Andy V.
Great and responsive customer service
Great and responsive customer service. Machines have been top notch and the inhouse software is user friendly.

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
VTM Vending (vtmvending.com) has 209 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 195 reviews with 5 stars · Clear filters
Andy V.
Great and responsive customer service. Machines have been top notch and the inhouse software is user friendly.
Vape Outlet V.
Bought multiple machines from vapetm and they took care of me. Excellent customer service and very knowledgeable people about the industry. Check them out.
Response from VTM VendingMay 16, 2025
Thank you for the feedback and the review. Custom success is essential to our growth.
Beau M.
We’ve been using VapeTM’s vending machines for a few months now, and the experience has been nothing short of incredible. The machines are sleek, reliable, and user-friendly—perfect for high-traffic areas and customers looking for a quick, seamless purchase. Setup was straightforward, and the build quality is clearly top-notch. But what really sets VapeTM apart is their customer support. Their team is responsive, knowledgeable, and genuinely invested in our success. Anytime we had a question or needed help, they were there with fast, effective solutions. If you're considering automated retail for vape products, look no further. VapeTM delivers on every level. Highly recommended!
Response from VTM VendingMay 16, 2025
Thank you for the review and please let us know if you have any additional feedback or development requests for our pipeline. - VapeTM
Henry L.
Fun and Exciting has been my experience with VapeTM! Jordan and his team have been VERY helpful in every step of the process getting my machine! The care about your success which makes me feel happy about partnering with them.
Response from VTM VendingMay 16, 2025
Happy to have you as a customer. Heard you are making some big moves!
Kevin W.
Machines are great, service is better. Love working with them.
Response from VTM VendingMay 16, 2025
We love working with you.
jordan F.
VapeTM has been a great help to our vending company Global Vending LLC out in AZ. We have purchased all of our Wireless kits through them and we couldn't be any happier with the performance and service they offer. Highly recommend VapeTM for all of your vending needs.
Response from VTM VendingMay 16, 2025
Glad to hear it! Our goal is to continue empowering vending operators with the tools, technology, and support they need to grow and succeed. We appreciate your partnership!
Carson M.
VapeTM is the place to go if you're looking for a reliable vending machine distributor. They respond to messages quickly and are always willing to provide support where they can.
Response from VTM VendingMay 16, 2025
Thank you for the kind words! We pride ourselves on being responsive and reliable, and it means a lot to know that our support is making a difference.
Silvio V.
Great experience
Response from VTM VendingMay 16, 2025
Great customer