VTM Vending Reviews | Read Customer Reviews of vtmvending.com

VTM VendingReviews of vtmvending.com

4.8209 reviews
Factory Equipment
5370 Naiman Parkway, Suite L, Solon, Ohio

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VTM Vending

About VTM Vending

VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.

VTM Vending (vtmvending.com) has 209 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: vtmvending.com
Website: vtmvending.com
Category: Factory Equipment
Location: Solon, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 54% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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VTM Vending reviews

Showing 195 reviews with 5 stars · Clear filters

johnpavebar.com
Feb 26, 2026
They were very easy to work with and…
They were very easy to work with and very helpful.
Response from VTM VendingFeb 27, 2026
Thanks for the review John! Excited to get this first machine up and running with you.
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Cam A.
Feb 23, 2026
5 Star Experience
They were very fast to get the machine shipped and the customer service was solid. Will for sure be purchasing machines from them in the future
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isaiah M.
Feb 9, 2026
Great product and software my…
Great product and software my recommendations make sure to get your bank account before getting your NX card reader to speed the process up great product reliable service fast parts when needed!
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Taylor B.
Feb 5, 2026
Great product
Great product. Great customer service. Fast delivery. And super helpful with set up and any questions I’ve had.
Response from VTM VendingFeb 6, 2026
Thanks for the review Taylor! It has been a pleasure working with you. Excited to continue to scale together.
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Calixto S.
Jan 22, 2026
Dakota has been so helpful guiding me…
Dakota has been so helpful guiding me through the process of setting up and installing my first vape tm vending machine
Response from VTM VendingJan 23, 2026
Thank you so much for the kind words, Calixto. I really appreciate you taking the time to leave a review. It was a pleasure helping you get your first VapeTM machine set up, and I’m glad the process was smooth for you. If you ever need anything moving forward, I’m always happy to help. Wishing you nothing but success with your machine.
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mike D.
Jan 22, 2026
So far VapeTM has been a good company…
So far VapeTM has been a good company to do business with. Dakota especially has gone over and above to help us start our business and learn the machines and the portal. He is responsive and works all ours every day. As we continue to grow our business we will use Dakota and vapeTM
Response from VTM VendingJan 23, 2026
Thank you, Mike! I truly appreciate the feedback and the opportunity to work with you. It’s been great helping you get started, and I’m glad the machines and portal have been a good fit so far. We’re excited to be part of your growth and look forward to continuing the partnership.
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Clayton F.
Jan 21, 2026
Dakota is the absolute best rep ever
Dakota is the absolute best rep ever. Dude is super knowledgeable and always helps us. Will only do business with VTM
Response from VTM VendingFeb 2, 2026
Thank you for the feedback. Dakota is an excellent and knowledgeable sales representative who genuinely cares about all of his customers. We appreciate you taking the time to share this. Thank you.
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Ken P.
Jan 20, 2026
Amazing Quality
The machines are very high quality and reliable. The software is very user friendly. The customer service is too notch as well. Jacob has been available anytime I’ve had a question, or needed to place an order.
Response from VTM VendingJan 23, 2026
It’s been great working with you, and we’re excited to keep supporting your continued growth in Illinois.
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