Giles F.
I ordered matte black got gloss black…
I ordered matte black got gloss black shipping label generated on February 6th received on February 18th seems out of sort other than that the lenses are great
VS Eyewear prides itself in providing high-quality products to its customers as well as providing excellent customer service. VS Eyewear is an international leader in eyeglass sales and we offer a huge selection of brands at prices that can't be beat. As an authorized dealer of major industrial, designer and brand name eyewear, we guarantee that our optical products are high-quality, authentic, and are backed by a full manufacturer's warranty.
VS Eyewear (vseyewear.com) has 368 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Vision & Hearing · Pittsburgh, Pennsylvania
Excellent
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Great
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Great
Showing 18 reviews with 3 stars · Clear filters
Giles F.
I ordered matte black got gloss black shipping label generated on February 6th received on February 18th seems out of sort other than that the lenses are great
George S.
The web site was easy to order through & I was called to confirm what exactly I wanted. I was very pleased with to whole transaction, & would have given a 5 star rating, except the price, way to high.
Response from VS EyewearDec 26, 2019
Thanks for the order and I am very happy you were able to navigate through our web site very easily. I am very surprised though that you found our pricing was high on the Wiley X prescription safety glasses. We normally have people respond that they cannot believe the quality for the price. Thanks again and have a happy and prosperous new year!
S.Kelly
The sun clips fit great when I first got them. But after wearing them on my glasses about 5 times, they started falling off on their own. I could have gotten much less expensive clips at Walmart if I knew this would have happened!
Response from VS EyewearNov 26, 2019
Sorry about the glasses, I never heard of that happening in our entire time we sold those glasses. I will check with the manufacture.
Realalan
The yellow polarized tint is a bit on the brown side, not as yellow as I like. And the frames are very straight or flat and rigid my glasses have a slight curve to them and this makes it kind of hard to put on and I worry about damaging my glasses over time using these. Quality seems nice otherwise. I hope they work better for you than me.
Response from VS EyewearNov 14, 2019
Thanks for the order and sorry it didn't work out well for you. The polarized dark yellow is darker than our night driving yellow, because it is a very good polarization. The better the polarization with those the darker the lens tint.
Christopher L.
Glasses are great but shipping took forever. Had to call because the order never got shipped. As soon as I called they were able to expedite the shipment.
Response from VS EyewearOct 3, 2019
Glad you like the glasses! Sorry the delivery took longer than expected.
bill -.
Good product but too expensive.
Response from VS EyewearOct 1, 2019
Thanks for the order! I am very happy that you appreciate the quality of our polarized clip on sunglasses.
Scott B.
I paid over 300 for a pair of prescription safety glasses that didnt even last a year. The rubber nose guard fell apart, the lenses fell out of the frame.
Response from VS EyewearSep 30, 2019
Thanks for the order and sorry about the issues you have had with this frame. If you can send the glasses back to me with a copy of the order, I will get the lenses inserted into a new frame.
James
Much of this is edited from an earlier version. Tried sending an email, but their email inboxes must not work or are not checked, so I called customer service. At first the returns "specialist" would not allow me to return my pair (because they're prescription), so I had to remind him of the policy stated on the site. Told me they would need to charge a $20 restocking fee. I complied with all instructions. Shipped the glasses back, indicated my desired exchange pair on the original packing slip, received confirmation my return was delivered. That was two weeks ago. There has been no follow-up on their part. I will calmly call again on Monday. If I cannot resolve this I guess I'll write it off in my taxes as a $150 gift/donation. **Update** After I uploaded this first review the team did reach out to let me know there were supplier issues which caused the delay. I received my replacement pair about 2 weeks later and have been satisfied with it since then. I admit I did not feel great about not being told earlier about what was going on with my replacement order, but afterward my heart softened and I bumped up my score. One last note: I never received any refund, and I admittedly am not owed one, because that is the stated policy for prescription returns.
Response from VS EyewearSep 23, 2019
Sorry for the delay, but we didn't steal your money. We made up a pair of special made prescription glasses that didn't fit you very well. We took them back gave a full refund for the frames and gave a very special price of $20.00 for a new pair of glasses including a new frame and lenses. The replacements were delayed and should be shipping in the near future.