VriluReviews of vrilu.com

Vrilu is absolutely a scam, do NOT purchase from this site! There are so many targeted ads on Instagram that actually turn out to be decent vendors, Vrilu is NOT one of them. It took well over a month to receive my order. When I did receive it, all of the size small shirts I ordered based on their size guide were too large and ill fitting. Unlike other vendors, they do not have a clear return policy. You have to email customer service to make a request to return. I’ve now received 2 emails from their customer service, the first one asked me to keep my items and that they would refund me $21. What?!?!?! That’s absurd! The second email, they offered me $38. My original order was $143. How are any of these figures proposed figures even remotely in the ballpark of a fair return value? The clothes are cheaply made. They are not good quality! I do NOT recommend trying this vendor out ever, they are the worst!

I got hooked in through an Instagram ad and didn't realize they don't accept returns because...who doesn't accept any returns? The quality of the sweaters was terrible - one of them looks like a chamois that you use to dry your car. If they allowed returns, I wouldn't care, but sending items that don't look like the picture and then refusing returns feels like a scam. Reached out to them to try to sort a return; no reply from customer service

Don't buy from these guys, i bought a top for about $50 , it didn't fit when it arrived, you have to email them to get info on how to get a refund, they keep offering me credits, first for $5, then $9 and then $15!!!!!!! They keep asking me to keep the top along with the credit!! I've now asked them about 15 times for the refund info and they won't send it to me, avoid buying anything from them! A total scam if you want a refund! So annoying!!!!!!!!!!finally got a reply from them about returning the top after sending 15 emails, they advised me that they are based in Abu Dhabi so the cost of sending the top back way exceeds the refund amount, total scam!!! Don't buy anything from them

Super poor quality clothes that don't fit well. Return process is cumbersome and expensive.

As other reviewers have stated, this company is horrible to work with. The clothing is made of all the same cheap, smelly, oily material. And when you ask for a return label, instead of offering it they offer you a minimal credit - for $90 of clothing they came back and said we will just give you $21. Do NOT purchase from this site. Will be disputing the charge.

Please do yourself a favor and order your clothes from somewhere else. The clothes are not well made and the return process is impossible. I went back and forth with customer service 10 times and they just kept offering me a small credit to keep the dress I want to return instead of providing a return label and accepting the return (as it says on the front page of their website). Now I am disputing the charge through my credi card company. Vrilu is terrible - do not use!!!!

Cheap clothes made in China. Ordered 3 items and 2 run so small I’ll need to return (or try to return). This order took a long time to come (I can see the shipping tag from China) and tracking is terrible. I DO NOT recommend ordering anything from this company.

If there was a 0 star, I would give it to them. I ordered 4 things for a total of 170.00 because they acted like they were this cute shop out of SC. These are soooo bad, it is shocking. I am sure it will be a fight to return.