VriluReviews of vrilu.com

Do not purchase from this company- the quality is poor, doesn’t look like the photos and you can’t return your product for the full value. Facebook and paypal aren’t protecting the customer by allowing this seller on their platforms.

Lost my package after waiting for 3 weeks. Asked over and over for a refund for products not received. Still waiting...what a waste of time and energy.

I ordered 6 items. I want to return 3 which would be $124. They offered me $45. After a lot of battling they are reimbursing me $65. I mentioned that I am happy to return the items that could be resold but they refused to send me an address or return form. Only order knowing there isn’t a fair return policy.

Awful. Takes forever to arrive. Terrible material, ill fitting, and not accurate to website pictures and descriptions. I have been trying to get a refund for my purchase, which was just over $100, and they suggested giving me $30. Very bizarre customer service experience. I haven’t heard back from them and have still not received a refund. DO NOT BUY FROM THEM.

I went to this website via Instagram. I ordered items 10 days ago and have not received. I needed for a wedding so I tried to cancel order before it processed and have had numerous email exchanges with these nitwits. Here is their response: "Dear customer: We have to say sorry that it has been sent out, we can not stop the shipment. Maybe you can have put it on first and see if it is suitable after you receive the item(s). It may be quite suitable for you, to say the least, if you don’t like it, you can give it to your relatives or friends as a gift." Clearly I won't be able to return it and I assume this is not a U.S. company based on the atrocious grammar. I will be disputing ... and I will NEVER use websites advertised on Instagram or FB.

Total junk! It looks like the pattern is screen printed on the clothes. Fit is terrible as well. After reading these reviews I’m not going to bother with the headache of trying to return. What a waste!!!!!

If I could put a zero I would. They falsely advertise that they back their product with “quality Guaranteed” on their website. I bought 5 shirts. None of them looked like the quality in the pictures. The quality was terrible. The fit was not good either. I went to their site right after I received the items because I wanted to return them. I spent $170 I followed the return exactly as they said to do. I emailed and reached through social media and got no respond to 7 attempts. I posted on Instagram a review of my order and they removed it and others. I went back on and told them I took a screen shot and would report to BBB, PayPal, etc. it took me three more weeks and daily emails. I found a different email through PayPal and used that and spoke to Sara, who continued to try to offer me a fraction of the cost of the items and to keep them instead of returning them. They offered me only $45 for a $170 order. I refused and finally after three weeks got my refund.

DO NOT BUY FROM THIS WEBSITE. Extremely disappointed with my purchase. Items looked cute online, but the fabric quality and fit is horrible!!! Very cheap Chinese quality. I could buy nicer items in Chinatown. Their website says returns accepted within 30 days, so I emailed them about where to send a return. They asked to exchange, but I said no, I want to return. Has now been 3 days again and no response. Guess I'm donating these to DAV.