Melanie M.
A complete scam
A complete scam! Do not order from this company!
Vrilu is listed under Clothing & Underwear.
Vrilu (vrilu.com) has 370 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Melanie M.
A complete scam! Do not order from this company!
Christy P.
This company is terrible. I am trying to return my items. They so far have offered me $40.00, then $70.00 for a $147.00 order. I do not want half my money back??? I want it all back. Now they are saying I must pay "the freight" On the website in huge letters it says FREE return within 30 days. Do not buy from this place.
Joanna P.
No way to contact them for returns. Website that you are directed to doesn't work. You cannot return items, even unworn unless there are "quality problems". That was never spelled out with the sale. I'd avoid these people. I wouldn't call it a scam exactly, but they definitely don't act in good faith.
LaDonna B.
1 star because there’s aren’t negative ones. Don’t buy from this retailer! Garments are very poor quality and trying to get a refund is almost impossible.
R L.
The dress I bought has the stitching on the back sewn wrong and disrupting the design. I’m trying to get through to customer service. No response yet for a return label….
Tammy S.
DO NOT ORDER FROM THIS COMPANY! I ordered three tops. They did not fit as pictured at all. When I requested to return, they offered refund of 1 top instead of full return as stated on website. They were shipped directly from China. Wish I would have known.
Anonymous
Scam - zero - don’t buy from here. Extremely poor quality and return is a complete scam. They won’t let you return to the US and won’t pay to return - the return postage is higher than the cost of the product. Did I mention the poor quality - warn everyone. This company should be banned.
Deborah B.
Wish I had read more reviews before I bought from this company. The website claims "30 Days Easy Return/Exchange" but this is LIE. Like others said, I asked for a full return on the items that did not fit and they offered me $36 (I paid closer to $150). What a scam! Vrilu - change your website to honestly let customers know you do not offer full refunds on clothes. Your business practice is incredibly dishonest and misleading.