I feel that this is a total scam as this company was to rent my Wyndham vacation property. Paid $2394 for listing and never heard from them again. Phone calls are not returned and email not valid. Beware of any call you receive requesting $$.
Response from Vacation Property Management ServicesJul 12, 2022
We understand your concerns. It shows offers have continuously been submitted but we have received no response. Unfortunately we do not take power of attorney so you do need to verify and accept those offers in order to move forward with booking. We will notate your account to call when offers are submitted to ensure you check your inbox.
DS
David S.
The only person that wins is VMP services
VPM services website states "Everybody Wins". This statement could not be further from the truth. VPM Services promises to rent your RCI weeks and pay you for them. The 3 "offers" I have been given have been already booked with only 1-2 weeks of notification. I fell for the VPM sales pitch. For the past 8 months, I have received nothing. I have reached out multiple times and have records of all the emails asking for offers or a refund but I have yet to receive any response. Don't fall for this scam as I did.
Additional information
Contacted VPM Services via email on the following dates:
April 29th, 2022
June 20th, 2022
July 1st, 2022
July 4th, 2022
July 11th, 2022
July 18th, 2022
July 19th, 2022
No response from the company. They need to offer a refund or send over offers.
***UPDATE 8/30*** They have yet to contact me.
The Saga Continues. This company is not to be trusted. On 8/31 I filed a complaint with the BBB and I encourage everyone that has had issues to do so.
VPM responded to my complaint - "Receive Business Response
We understand your concerns. Upon review of the account, we have continuously submitted offers to your email. In May, you contacted your bank which placed your account on hold. We informed you that until we receive notice from the bank, we are not able to submit offers. We will follow up with our bank for an update and will follow up with you."
My Response - "After several months of no correspondence from VPM Services, I did indeed challenge the charge on my Credit Card but the CC company sided with VPM Services and they have their payment. There is no reason why they are saying the account is on hold. As shown in the attachments I have reached out to VPM Services more than a dozen times to ask about an offer or a refund. The only time they correspond is a complaint or review is filed. Their last response to me was the following...
"We, at VPM, did NOT recharge your card. You contacted your Credit Card and we then submitted all documentation to the bank. They reviewed and sided in our favor due to the fact that services are being provided and they reissued the charge. We then took the hold off your account and are working on more offers. We will follow up with an update."
NOTE: In their statement, it clearly says "WE TOOK THER HOLD OFF YOUR ACCOUNT"
Now they are saying that there is a hold on the account.
Since May, they have not answered any emails, they have not sent over any offers, and they have not reached out once.
They responded to my review on the BBB.org site after noting their lack of response claiming a server error on 7/13.
"We will have IT check our email system, but unfortunately we have not received any incoming emails from you. We will have your account reviewed and we will follow up with an update."
I have attached a screenshot from the BBB site for validation."
Response from Vacation Property Management ServicesJul 11, 2022
We understand your concerns. We, at VPM, did NOT recharge your card. You contacted your Credit Card and we then submitted all documentation to the bank. They reviewed and sided in our favor due to the fact that services are being provided and they reissued the charge. We then took the hold off your account and are working on more offers. We will follow up with an update.
DK
Douglas K.
They called me said I had 6 weeks of…
They called me said I had 6 weeks of getaway weeks I hadn't used and they could sell the weeks for money . I Told they I had No weeks with the Program . But Chris Powell convinced me that I did , so I paid them $2394 up front and said it would take up to 90 days to get a return at $1600 a week . the time came and GUESS WHAT I HAD NO WEEKS my program was canceled 3 years ago .. I should of known better but Chris Powell was to convincing . I WILL seek an Attorney for a full refund and Attorney Fees . What A SCAM ..
Response from Vacation Property Management ServicesJul 7, 2022
We understand your concerns. Prior to signing the contract, you go through a verification department. During this call, they are required to ask you if you are a current member of RCI, in which you verified you were still an active member. We will have your account reviewed and follow up with an update.
CP
Christene P.
This is a total scam
This is a total scam. Charged me $900 to rent out my timeshare property and never did anything to get it rented but put it on their website. Promised me that they would rent out all 6 weeks, but never heard back from them. When you call, they just give you the same pitch. Dont fall for this. They lie worse than the time share salesmen.
Response from Vacation Property Management ServicesJun 20, 2022
We are working diligently to get more offers to you. When you spoke with customer service, they provided you with an accurate update on your account. We will follow up with an update.
AF
Andrew F.
SCAM
This company promises to rent your RCI weeks to outside entities and pay you top dollar for them. I have been given a few "offers" but all of them have been dead-ends, the rooms they request are booked and availability in the whole area is ZERO. On my last attempt to confirm availability RCI informed me that this is a scam. Don't fall for it.
I see that VPM has responded to my review. They conveniently ignored the part where RCI has told me, point blank, that this is a scam. In fact, RCI informed me that it is against their terms and conditions to sell your weeks the way this company promises to do. If you were to sell your weeks this way your account is liable to be cancelled.
Response from Vacation Property Management ServicesJun 20, 2022
We understand your concerns. Upon review, it shows offers are continuously being submitted in regards to the account. We are cross referencing alternatives with additional events, as well as, still working on more offers. We will follow up with an update.
JW
judith W.
Don’t believe a word they say.
It has been more than three months and they guaranteed that my timeshare would be rented. They changed me 2300.00$ and I have not seen an offer as of yet. They did send me an offer ON SOMEONE ELSE’s property. Duhh
Response from Vacation Property Management ServicesMay 26, 2022
We understand your concerns. We are not utilizing your Home Property, the offer was an RCI getaway week which you do have access too. We will have Inventory review your account and follow up with an update.
