I found out today I was scammed. I needed this money which is why you should never buy into something when you are desperate.. or at all for this reason exactly. I was “sold” in March of this year for $2300. Seems legit and there’s a contract sent to you and everything promising for a refund if not sold after the 180 days. I have been in constant contact trying to get a return immediately. It was literally the exact same thing from every one person I talked to. They definitely go off of a script and know exactly what to say to keep you waiting patiently. I only recommend three offers like everyone else. They all were denied and when I provided SEVERAL alternatives they said the buyers wouldn’t take any of them. This week is the first they started not responding to my calls and then blocked my number. I call off new number and it’s the same thing on each one. Third party answers, transfers, sit on hold forever only to be disconnected and then when you call back it says my number is not in their service area anymore l. I have done this 4x on 4 different numbers. Also, I have pulled up my contract several times and read through it SEVERAL times. Today I am at 180 days and it will not allow me to even pull up the contract anymore, it tells me my link has been expired. I’m at a complete loss and had to start selling things to try to get that money back.
GC
gene C.
This is a scam unfortunately these…
This is a scam unfortunately these reviews were not here for me to see when I fell for this pitch. But I received 3 offers, all 3 were duds. when I started calling them, they would always have an answering service take a message. then they were in meetings. Now they are blocking my calls. I am turning this over to the Attourney general in the state of ohio as a case of fraud for prosecution.
Response from Vacation Property Management ServicesSep 12, 2022
Upon review of the account, we do not have any incoming calls from you. We will have your account reviewed and follow up with an update.
PJ
Patricia J.
Join the class action suit, call 6095775008.
Not worth a dime no less $2,000.00 . I purchased their services on Nov 24, 2021 and I still have not gotten one rental or my money back, I have tried calling and my number is blocked. In the beginning I would be placed on hold and then disconnected but now they have blocked my number. I have filed a report with the better bussiness bureau and I have contacted an attorney and have called my bank since it was paid on a bank card. The headqarters is 1980 N Atlantic Ave. ste 330, Cocoo Beach Fl, 32931. We all should place a class action suit against them for fraud. Please contact me if you are interested in doing so.
Response from Vacation Property Management ServicesSep 7, 2022
We understand your concerns. We have had IT check the phone system but do not have any incoming calls from you. We will have your account reviewed and follow up with an update.
AP
April
If I could give them 0 stars I…
If I could give them 0 stars I definitely would. Waste of money. I should have known this was some kind of scam. I paid my money to then January 2022 and it's now August 2022 and not 1 rental. I've asked for my money back and get no reply. DO NOT GIVE THEM MONEY!! Rent your timeshare yourself! I was told over the phone by 2 different people that I'd have the weeks rented in 30 days 60 at the most. Guess they meant months.
AL
Adriana L.
TOTAL SCAMMNMMMM
TOTAL SCAMMNMMMM ! To the point they blocked my phone number. In the beginning sales speech was wonderful lady said she’s been doing this for years.. blah blah. Spoke to a couple representative.. going into 6 months no sales whatsoever. $1,500 investment for nothing. Spoke to the manager and man wasn’t that a delicately. He was pretty much into his feelings instead of worry about the situation. Husband called back since the “manager” couldn’t speak to me. Said he would call on us July 11-15 regarding what they can offer us. HAVENT HEARD FROM THEM AT ALL!! I’ve called one every week for the last two week. They have a third party answering phones calls. Later to find out after being on hold for almost 30 mins. Lost signal called back. Guess what ?! They blocked my calls. I called from my nieces phone and MAGIC. They answered. Come on NOW. Still on the line 48 mins and counting. All the excuses in the world they going to put. I’m definitely working in getting the news and a lawyer involved. Also, calling my timeshare let them know about themselves too. If ya reading this have the so call “manager” to call me. I just want my money back and I’ll be on my way.
UPDATE.. line was disconnected “magically”. 2 hours later.
since theres no reply back. im STILL WAITING on the call. the third party service you guys use email several time. you will never see a call log. GET IT TOGETHER!! YA SHOULD BE ASHAME.
Response from Vacation Property Management ServicesAug 29, 2022
We understand your concerns. We have reviewed the call history and unfortunately do not have any incoming calls from you. We will have IT run a full diagnostic and follow up with an update.
BH
Berlinda H.
BIG TIME SCAM
This definitely is a scam. We signed up in December 2021. With all the promises of getting our weeks rented out. We have had 2 so called offers and we had to do all the work. We are so mad at ourselves for trusting these people. This will definitely never happen again. We have read the previous reviews and can understand how all these people got scammed. Everything seemed so legitimate but after this length of time we have written this off. The automated response from the illegitimate company is clearly a sign that we were all scammed. Getting the money back will be impossible. So we have written it off as a life lesson. NEVER TRUST VACATION SALES EVER AGAIN!!!!
Response from Vacation Property Management ServicesAug 24, 2022
We understand your concerns. We have continuously been providing offers to you. We will have your account reviewed and follow up with an update.
MD
Marcia D.
No customer service from this company
I signed up for the program in October 2021 with lots of promises. I had one call about a possible rental, but when I called to book the week, there was nothing available at the chosen location, and that was the last I heard from this company. I've tried to reach them numerous times by phone - have left my name and number - and by email with no response. I feel like I was taken for a ride by a smooth talking sales person.
Response from Vacation Property Management ServicesAug 23, 2022
We will have your account reviewed and follow up with an update.
AJ
A. J.
SCAM - They get your money and you never hear from them again
I was called one day in January 2020 about six bonus weeks I apparently had that hadn't been used in some time. They offered to advertise them and rent them out and an amount of those possible rentals I would get a certain amount of money depending on the offers they received. Sounded reasonable. I vaguely remembered having bonus weeks with my timeshare, and we weren't using it much, so it was kind of a no brainer. Paperwork signed, money paid (only $1,197 as that's all they could get me to agree to with no promise of anything coming back to me) and so I waited.
I did receive one email asking about certain dates and saying that I needed to call RCI to verify availability. That was not mentioned to me at all beforehand. The problem with this is that I no longer keep an RCI membership (and before VPM posts here and says I was specifically asked that, I WAS NOT, or I would have said NO) and couldn't get any availability information from them unless I renewed my membership that I hadn't had in over 6 years. I thought about it and called RCI to renew my membership. RCI said I needed to do that through the property I own with so that they two are linked. OK, so I call the property I own a timeshare through. After about 2 hours of being rerouted around the entire office I'm connected to someone that could pull my account information and tell me what the issue was. Come to find out, I no longer own a timeshare, and hadn't for at least 6 years. Something about a wrong address and a tax/upkeep payment that was missed. I never thought about this because it was paid off and I assumed my husband was handling it as the timeshare was his thing. Anyway, I got verification that the timeshare had been repossessed (if that's what they call it) and probably re-sold to someone else. Honestly, I don't care because we never used it but that's not the point.
Whatever list they work off of is OLD. This had been repossessed at least 6 years prior, maybe more (hard to get an exact date as it had been so long that our file had been archived and even our account number had been voided) and somehow they had information that I was a timeshare owner.
I tried calling my contact at VPM, Victor Tate, and received no response. Ok, I called again a week or so later, still no response. I called a third time today but to the general number, not the one Victor Tate gave me as his direct line, and it was answered by an answering service that took down my name and then put me on hold to connect me to VPM. Needless to say, no one ever answered and I was left on hold for hours. So I pull up the contract I signed. On the contract it states, "I understand and accept Vacation Property Management Services cancellation and refund policy as per contract and www vpm . services/Terms and Conditions." First of all, that webpage doesn't exist, which in and of itself, is contract fraud and makes any terms and conditions that the company may have outside of what is outline in the signed contract null and void because they are inaccessible. Second, the only part of the contract that I signed that has any mention of my responsibility to verify that I am CURRENTLY and owner or CURRENTLY a member of RCI is this, "IMPORTANT: Before signing this contract, you should carefully review your original timeshare purchase contract and other project documents to determine whether the developer has reserved as right of first refusal or other option to purchase your timeshare interest or to determine whether there are any restrictions or special conditions applicable to the resale or rental of your timeshare interest." My original timeshare purchase contract and any "project documents" do not show any reservations, restrictions, or special conditions that would be applicable to the resale or rental of my timeshare interest. So everything they told me to review beforehand was in order, it just turns out that I do not own a timeshare any longer.
Considering that this issue is basically just contract law and their contract is surprisingly thin, it won't be difficult to get my lawyer on board to challenge their flimsy contract in their home state of Florida. I'm assuming that when/if they produce the recordings of the phone call with me it will further complicate things for them as they DID NOT ASK ME IF I HAD AN RCI MEMBERSHIP and did not even ask me to verify any recent information regarding the property or my ownership as I wouldn't have been able to since I'M NOT AN OWNER ANYMORE. You'd think they would've checked the deed information before they call from whatever list they work off of but they obviously do not as there is no deed that shows me as an owner of any timeshare at all.
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