Ingo
system breakdown - no access to the internet, no refund
The system was down for 1 day and we had no access to the internet. We were on a trip with 7 people and needed access for bookings, train tickets, maps, translator etc. We really had a very bad day and many problems. The website mentioned NOTHING, just "website is under regular maintanance". So we thought there was a problem with our cell phones or whatever. Voyafly just said "Sorry", no refund, no offer, nothing. I asked explicitely for it, but no answer. Voyafly claims to offer a "reliable eSIM solution". This was not the case.