A sport optics company which manufactures a complete product line of binoculars, spotting scopes, riflescopes, monoculars, tripods and accessories.
Vortex Optics (vortexoptics.com) has 77 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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JH
Bought the Vortex HD Diamondback 12 x 50mm binoculars from South West Optics in Torquay, England. Couldn't believe how bright and sharp these are compared to a cheaper pair i have from another brand. Like night and day. Had never heard of this brand before but glad I chose these after reading positive reviews.
M. S.
Based on my recent online experience with their customer service. I asked for some recommendations for a new premium level scope and as far as I'm concerned Casey went above and beyond and needs a pay rise. Knew exactly what I was looking for, provided quick responses with direct links to high quality products that met all of my requirements and gave personal recommendations to gear they are actually using on their own firearms. Super friendly and genuine so I will be making multiple purchases from Vortex as a result and recommending them to everyone. Cheers guys!
k H.
Vortex is one of the rare companies that really stands behind their product. I own Vortex scopes and red dots and when one of my red dot sights stopped working, I contacted the company and they were great to work with. I sent the item back to be fixed and they kept me updated throughout the entire process and were very quick.I won't stray too far from this company.
Mark W.
I bought a 15-45x65mm spotting scope. Dropped it and broke the ocular piece. Called Vortex, the rep took my info and had a new eyepiece shipped to me inside of 7days. They even threw in a ball cap, which I now wear often!! Great scope, great service, grateful customer!
Tom F.
I bought a Vortex scope on sale at Bass Pro....roughly $710 for $590. It was a display scope. The couldn't find the box so they discounted it more....I contacted Vortex on the phone and within 7 days Vortex sent me a scope optics ,cover, sunshade, 2 manuals for the scope and reticle , cleaning cloths and a ball cap. Tom Ferrell Havana, Florida
Mike B.
Above and Beyond Customer Service. I owned my 3x Magnifier for roughly TEN years. Through user error, I broke the mount to it. I have to stress, this was not a product failure - *I* broke it. I called customer service and asked if there was a way I could order just the mount rather than having to buy a whole new magnifier. Not only did they send me out a replacement mount for at no cost, including shipping, they overnighted it. I came home from work the next day and it had been delivered - granted, I only live in the next state over from them, but still.... Oh, and they even put a free hat in the box, which I'll proudly wear.
Edward
I had red dot for about 5 year it started not to hold zero called vortex the next day I got a return label then they it wasn’t repairable so that upgraded I got a red dot they next now that’s service now that how a warranty should be 👍👍👍👍thanks Mike
Caydon
Hands down the best optics you can buy! High quality, reliable, precision performance, at a great price!! And on the off chance you actually have a problem with a Vortex product, you WILL be taken care of with ZERO HASSLE!!! Ive never seen or heard of a company with a warranty that compares to the Vortex V.I.P. warranty! Vortex optics are the only optics i buy, and they always will be!
