Vonn LightingReviews of vonn.com

FedEx left no messages at my home about delivery so I was unaware. Then it as shipped back to you guys.

Disappointed

Very very bad material, I would never buy again!!!

The worst so far it my my first time using Vonn it is sure it will be the last

I ordered two bedside table lamps that functioned nothing like what was advertised. Once set up, the dimmer switches gave off a bright blue glow—even when the lamps were off—making it impossible to sleep. I reached out to customer service, expecting a straightforward return, but was told I'd be charged a $69.42 return shipping fee (25% of the total price). They refused to waive it, even though the product was unusable and misrepresented. Extremely disappointed with their customer service—completely unwilling to stand behind their product. BEWARE before ordering!

The light was previously opened and partially installed. I asked to exchange it for a new light and they refused, and if I were to return it they would charge additional freight above the $150.00 I already paid. The box was heavily damaged and re-taped.

I would not buy any light fixture from them. It is difficult it not impossible to get your money back if you receive a defect product. If you like their light fixture, looks like you can buy them from home depot. You would encounter much less hassle to return a defect product.

The light is great but, charging $250 for shipping is absolutely criminal. I accidentally completed the order without looking at the shipping and then saw it. I immediately emailed the company to cancel the order and got no response. Two days later the light showed up.