Stephanie R.
Four year customer
We've been Volie customers for over four years, and at this point I can't imagine running our BDC without it. We have a nine-person team covering both sales and service, and the platform has scaled right along with us as we've grown. When we first implemented it, the immediate win was obvious, no more manual reporting, no more working off of excel spreasheet call lists. That alone felt like a game changer. But that was just the tip of the iceberg. What it actually gave us was the ability to manage people and performance instead of spreadsheets and tasks. Because tracking isn't manual, we trust our numbers, and that means we can actually act on them. It's also changed how we operate day-to-day in ways we didn't anticipate. Onboarding new hires is significantly easier, and the flexibility the platform allows has let us offer hybrid schedules to some of our team, which has genuinely helped with retention. What keeps us loyal, though, is the people. We've worked with Volie at every level of the organization and know we can count on them when something comes up. Liza went above and beyond helping us resolve a DMS feed issue that had stumped everyone else. We are a CDK dealership...CDK dealers will know exactly what that's worth. If you're looking for a BDC platform, Volie is the real deal.