Vacation Ownership Advocates & Consultants LLCReviews of voacllc.com

VOAC provided exceptional support during a challenging time. Mrs. Yolanda, in particular, was truly a godsend. Her professionalism, compassion, and deep understanding of the process made all the difference as she guided me step by step through renegotiating my contract with Wyndham Vacation Resorts. Thanks to her and the VOAC team, I achieved an outcome that I’m genuinely thrilled about. I wholeheartedly recommend VOAC to anyone needing assistance with vacation contract issues—they were there for me when my service situation took a turn, and I’m incredibly grateful.

VOAC was amazing to work with and feel comfortable with, especially during a time of hardship, frustration, and despair. They did not judge or criticize us on how we got in this position in the first place with these timeshares. They were helpful and knowledgeable on how to work with these timeshare companies, and they helped us get our lives back to normal.

Our first contact with VOAC was in late September of 2024. From the start of the process, each of the VOAC personnel we dealt with was open, honest, professional and courteous. The representative exhibited an understanding of our situation, was empathetic, and was always very patient in answering our questions. They also attended all calls between ourselves and Wyndham, were very punctual, and always followed up with us to explain the outcome and next steps. At the end of January 2025, we were told by Wyndham that our case had no merit and was being dismissed - this did not create any concern on the part of our representative, she just explained what we would do next. Following the guidance of our rep. the process came to a positive conclusion at the beginning of March 2025, culminating in the cancellation of our contract of $35,000. There was a small residual balance that we were responsible for, but VAOC kindly offered to split that cost of $3,700, leaving us only $1,850 to pay. Relief!!

Each member of the VOAC team we worked with was very professional, punctual, responsive, and respectful of our situation and needs. They gave us step-by-step instructions for each phase of our process with Wyndham. They were very intentional about working towards a solution that would be in our best interests in the least amount of time and we greatly appreciate that. They got us released from our entire debt, which was $120,000! Hallelujah! Thank you, Team VOAC!!!