Vladimir
Their customer service support is…
Their customer service support is dysfunctional. Couldn’t handle a simple password reset. Told me to get a new email. Pure Garbage!
Vix is listed under Music & Movies.
Vix (vix.com) has 117 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Vladimir
Their customer service support is dysfunctional. Couldn’t handle a simple password reset. Told me to get a new email. Pure Garbage!
Diana
Si pudiera poner cero estrellas la pondría. Resulta que en mi cuenta aparecía que yo ya no estaba suscrita a ViX premium y se me hizo un cobro de $59. Les dije que cómo comprobaban que yo estaba suscrita si en mi aplicación decía que yo estaba gratis. Me mandaron un link para cambiar la contraseña de mi aplicación y cuenta y locamente cuando la cambié ahora aparecía en la aplicación que mi cuenta estaba en premium. Es increíble, jamás voy a tener nada que ver con ViX, Televisa, Univisión. Fatal.
Type
The stream quality is 720p max even with subscription. Cancelling it is quite tricky.
Brian R.
Absolutely GARBAGE streams. It seems Vix app dynamically changes the stream quality based on network quality (thats my guess) but its way too aggressive in doing so. I can stream from any app in 4k even live games but Vix seems to think my connection is only good for super low resolutions like 240p or something. Their app wont dynamically increase the resolution either, instead forcing you to close and relaunch. I highly recommend pirating streams or using another service. Vix is trash
Maria P. G.
I am very upset with their service. I renewed my subscription. For monthly payments on vix premium no ads. Then when I would try to watch something they kept putting a note saying for me to update my payment info. Itsaid log into my.roku.com I did and edited my payment info. Then they charged me the full subscription amount. Be careful don't do this. They will just take your money and you will not recieve a refund. Poor payment management. Tricky way to steal people's money.
Crypto A.
No vale queso . Muchos commerciales y no pagaria porque cuando miro las novelas turcas,si estan mejor Que las Mexicans se brincan a Otro episodio y tengo Que estar viendo el numero del capitulo.
Filasn T.
La verdad solo te roban el dinero. Segun uno paga premium para no ver comerciales a cada ratito. No puedes ni disfrutar un partido agusto. Cuando esta mas emocionante el partido lo interrumpen con comerciales. Son una porqueria.
Franco G.
Paid for this service to watch Champions league games with Spanish commentary. The streaming quality is horrible, low framerate and there's random ads that popout and repeat themselves throughout the game. Sad that this is the only option to watch Champions League with Spanish commentary in the United States.