Kristin L.
I ordered a framed print for over $100…
I ordered a framed print for over $100 and I recieved the print only and I am still being charged for framed print
Response from Vivyx PrintingJun 22, 2026
Hello Kristin, we are sorry for the inconvenience caused to you. We can see that you placed an order for two products—one with a frame and one with just the print. Both products were shipped separately, so please be assured that you will receive the framed product soon. Our team has contacted you and provided the tracking information for your order. If you have any other concerns, please feel free to contact us. We will be happy to assist you.