Anonymous
The app is horridly slow
The app is horridly slow, not built to handle the traffic of conversations and offers that it is supposed to service. The app can take up to 30 minutes to open, leaving people trying to connect on the app very frustrated.
Response from Vivian HealthOct 14, 2026
We're very sorry to hear that you've been experiencing issues with our mobile app. If you haven't already, please update to the latest version of the Vivian app and check if that improves your experience. Could you also reach out to our support team using the 'Contact Vivian' button to provide more details about the issues you're experiencing? This will help our team investigate and route the issue to the appropriate team.




